Want to be part of a company that frees you to innovate and implement your powerful ideas, as you help build the future of cybersecurity? Since 2012, CRITICALSTART has helped protect thousands of businesses from cyberattacks, prepared them for tomorrow’s threats, and racked up a long list of awards in the process.

We live and breathe innovation, not bureaucracy. CRITICALSTART built the first MOBILESOC app for on-the-go threat detection and response, developed a way to automatically resolve most security alerts, and created services to reduce the time spent investigating alerts by 99.3% (analysts really love us for that). 

We’re employee owned, and everything we do centers on three fundamental beliefs: Do what’s right for our customers. Do what’s right for our employees. Don’t do things that suck. Really, that’s it.

If you’d rather hear from our Critical Crew, watch this video to learn their thoughts. Read our Glassdoor reviews and you will see another inside view. (Pssst…Want to really catch our attention when you submit your resume? Include something about our Glassdoor reviews that spoke to you.) 

What can we offer you? 

• Daily chances to save the world. Or at least save our customers from attacks and breaches. 

• Plenty of other smart, talented, high-performing people to work with. We each take accountability, make each other better, and love what we do. 

• A “they’re good, we’re better” approach to transform our industry and not settle for good enough. Lots of other cybersecurity companies hire good people. Aren’t you better than just good?  

• New things to learn, innovations to unlock, and a supportive, collaborative environment.

• Lots of industry recognition. So much, it’s almost embarrassing. Almost. 

• Equity-stake ownership in our company, plus lots more benefits you’ll read about below. 

• We couldn’t say it better than one of our teammates: "Every day is a challenge and there is so much opportunity for professional development. …your role directly contributes to the larger purpose of the company, and the sense of belonging and culture are unmatched.” 

Who you are?

You are a DevOps Engineer who is very familiar with AWS and Terraform. What we mean by that is you can write well-organized Terraform code, you’ve read the Terraform documentation a couple of times, and you know how to use the AWS provider to manage IaaS and PaaS. You have experience writing production code, you understand what a Terraform module is, and more importantly how to structure a large project. You are incredibly clear about what a provisioner is, and remote state management isn’t a foreign concept to you.

You have a solid understanding of CI/CD pipelines and aren’t confused by what they mean. You have experience in setting one up. You have a good understanding of Docker technologies and how to run containers in AWS EC2 and AWS Fargate. You have experience with Unix shell and are comfortable with the AWS CLI. More Unix shell experience is always welcome, of course.

You have about 2-5 years of Terraform programming experience and at least a bachelor’s degree from a recognized university.

If you have little Terraform/AWS experience but you’ve made a switch between Infrastructure as Code tools or cloud providers many times in the past, awesome! We are still very interested in speaking with you. Please send specific examples of these switches as part of your application.

What you will be doing?

• As a DevOps Engineer, most of your daily work will involve maintaining, evolving, and improving our existing Terraform based infrastructure. We have a sizeable amount of Terraform code. You’ll engage in new projects, any new services we deliver to customers – all built by you using Terraform in a modular and maintainable fashion. You’ll proactively identify performance improvements in areas like responsiveness, availability, and scale. You will set up monitoring and alerting, as well as troubleshoot problems with distributed systems in terms of throughput, utilization, and configuration.

Our infrastructure stack is 

• Terraform for all infrastructure management.
• Most of our apps and services are on AWS Fargate, with a few EC2 instances for things that don’t work well on Fargate.
• AWS CloudWatch, SNS, New Relic, and Sentry.io for monitoring and alerts.
• S3, Postgres (RDS), Memcached, RabbitMQ, AWS Elasticsearch Service.
• VPC, Route 53, IAM, ALB/NLB, Security Groups, and Secrets Manager for networking and security.
• EC2 Image Builder, CodeBuild, and GitHub for our CI/CD pipeline.

What’s it like working here? 

Think fast-paced, fun, and fulfilling. We’re professionals and our work is important. Like save-our-customers-from-disaster important. But that doesn’t mean we take ourselves too seriously.

Want casual dress every day? No problem, we think better in comfort.

Depending on the role, you might work in the office, remotely, or use a hybrid model of work. Our Plano, TX workplace includes open offices, meeting and collaboration spaces, phone rooms, and wellness rooms. In the breakroom, things can get a little competitive playing ping-pong, shuffleboard, foosball, or the gaming machine. What’s a little competition among friends? 

What does our Comp and Benefits package include? 

• Competitive salary with bonus opportunity

• Employee Healthcare 100% paid for employees/50% for dependents

• Unlimited PTO Plan

• Dental & Vision Plan

• Employee Stock Options

• Employer Paid Life Insurance and Long-Term Disability coverage 

• Employer Paid Short-Term Disability coverage 

• Universal Life with Long-Term Care

• Additional Voluntary Life Insurance coverage

• 401(k) Plan with Matching Program

• Employee Assistance Program available 24/7/365

• Teladoc Mental Health Benefits

• Voluntary Pet Insurance

• A new Tesla…hey, just kidding! Extra points for reading all the way to the end.