See yourself at Twilio

Join the team as our next Cloud Networking Engineer L4 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build the future of our internal developer platform as part of our Cloud Networking team in Colombia. You’ll develop and manage Cloud Networking, DNS and VPN Infrastructure to provide interconnectivity and discoverability across every part of Twilio’s Enterprise. 

This role is at the intersection of many initiatives at Twilio. Because it’s a part of Platform Engineering, it also empowers our developers, accelerates our time to market, and fuels our long term technology strategy. 

Responsibilities

In this role, you’ll:

• Influence your team, peers and stakeholders through crystal clear thinking and communication. 
• Continually improve our technology and our process. Rally the team around emerging needs, champion high quality engineering, be a role model for development habits, strengthen your team. 
• Own your area of Platforms; set service level objectives, lean on your foresight and experience to keep your systems reliable and efficient via measurement, analysis and testing. 
• Partner and collaborate with leaders across functions and boundaries in order to align your team to our product, architecture and technology roadmaps. 
• Exercise honesty and transparency in all your communications and interactions. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years experience in Networking Engineering (Data and Cloud).
• Advanced experience with DNS and VPNs
• Strong Infrastructure as a code experience or related
• Strong experience with typical application delivery architectures, particularly around Kubernetes.
• Strong opinions on best practices for running a Cloud communications network.
• Strong experience in communication protocols (TCP/IP) and routing protocols (e.g. BGP, IGP, MPLS).
• Have the technical ability to understand software and recognize areas of product integration, discuss product roadmaps, engage with product managers, and write down ideas/requirements/specifications for network tooling.
• Thorough, organized, and process-oriented. You’re an expert at prioritizing and executing multiple projects simultaneously, with proven experience managing large cross-team projects.
• Technically savvy and experience with the cloud, APIs, communications, enterprise software, devices, and mobility is a plus.
• Ability to work independently and collaboratively with remote teams.

Desired:

• Cloud Advanced Networking Specialty, Certification or equivalent experience is a bonus
• Moderate experience configuring and operating load-balancers to feed traffic to several web-instances
• Conceptual familiarity with hardware for datacenter, core, edge and telecommunication equipment.
• Conceptual familiarity with service provider networks, including work on session border controllers (SIP, RTP, RTCP), SMS Gateways (SS7, SMPP) and related telephony protocols/standards.

Location 

This role will be remote, and based in Colombia.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!