About the Team
The customer platform does end-to-end customer lifecycle management. We model, manage and serve core entities like riders, drivers, eaters, bikers, restaurants, businesses, employees, etc. All customer-centric core experiences from signup, login, taking trips, going online, promotions, payments, customer support, even customer deletion, rely on Customer Platform to serve the core customer data. We manage some of the highest scale (1M+ QPS) servers at Uber at eyeball scale, that need to be secure, compliant, auditable, with complex authorization/access controls that meet GDPR requirements.
About the Role
The Customer Platform team is seeking a Software Engineer with experience building high scale services and user personalization platforms, as well as experience working with big data. As a Software Engineer on the Customer Platform team, you'll be responsible for design and development of key pieces of the next-gen user platform. This platform will track the end-to-end lifecycle and journey of the user to build a unified, comprehensive 360 degree view - used for driving contextual experiences, personalization, and cross-selling of different products.
What You'll Do
• Solve challenging distributed systems problems around scalability, reliability, low latency, active-active, high-availability with the largest-scale services at Uber• Develop high quality software to build out a new user platform to do end-end User life cycle management with other capabilities like security, authorization, auditing, searching, compliance, eventing for all Uber users in a safe, reliable and controlled manner.• Develop systems and software to standardize the company on one definition of a user that can have several product-facing roles: rider, driver, partner, eater, biker, business, employee.• Build out a single, unified, comprehensive view of our customers called "Customer 360" by tracking and analyzing their activity, enabling teams to make smart inferences about user behavior and enable wide-spread personalization and cross-selling of Uber products• Collaborate with other engineering & business teams to execute against the roadmap
Basic Qualifications
• Bachelor's degree in Computer Science or related technical field or equivalent practical experience• Experience coding using general purpose programming language (eg. C/C++, Java, Python, Go, C, or Javascript)
Preferred Qualifications
• At least two (2) years of software engineering experience
For Colorado-based applicants: Please refer to this role in our careers page for more details on your total compensation and benefits package. You can get there by clicking 'apply' if you're not already on our careers site.LI-Remote
For Colorado-based roles: The salary/hourly rate range for this role is $123,930 per year - $137,700 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award, commissions, & other types of comp. You will also be eligible for various benefits. More details about our company benefits can be found at the following link: https://www.uber.com/careers/benefits.
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.