About the Role:
At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a developer. The Developer is responsible for building, configuring, and supporting CRM solutions using the Pega platform at BCBSMA. This role contributes to delivering efficient, compliant, and scalable applications that support member services, care management, and operational workflows.
This role is eligible for our Flex Persona. For candidates local to our Boston, MA and Hingham MA offices.
Your Day to Day:
Develop and configure applications using the Pega CRM platform
Translate business and technical requirements into functional solutions with guidance from senior team members
Build and maintain case types, workflows, UI components, and decisioning rules in Pega
Assist in integrating Pega applications with APIs, databases, and third-party systems
Participate in code reviews, sprint planning, and Agile ceremonies
Perform unit testing and support system and integration testing activities
Troubleshoot defects and support production issue resolution
Follow coding standards, best practices, and security guidelines
Contribute to documentation including technical design and release notes
Collaborate with cross-functional teams including QA, DevOps, and business stakeholders
We’re Looking For:
Bachelor's degree in computer science, Information Technology, or related field
3-4 years of experience in software development
1–2 years of experience working with the Pega CRM platform preferred
Basic understanding of Pega PRPC, case management, and workflows
Experience with REST/SOAP APIs and system integrations (preferred)
Familiarity with Agile/Scrum methodologies
Knowledge of relational databases and basic data modeling
Pega CSA certification preferred
What You Bring:
Basic understanding of healthcare or health insurance processes (preferred)
Awareness of compliance standards such as HIPAA and data security practices
Strong problem-solving and debugging skills
Good communication and teamwork abilities
Ability to learn quickly and adapt to new technologies and tools
Attention to detail and commitment to quality
#LI-HYRBID
High school degree or equivalent required unless otherwise noted above
LocationBostonTime TypeFull timeSalary Range: $102,150.00 - $124,850.00The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.
Skills Required
- Bachelor's degree in computer science, Information Technology, or related field
- 3-4 years of experience in software development
- 1-2 years of experience working with Pega CRM platform
- Basic understanding of Pega PRPC, case management, and workflows
- Experience with REST/SOAP APIs and system integrations
- Familiarity with Agile/Scrum methodologies
- Knowledge of relational databases and basic data modeling
- Pega CSA certification
Blue Cross Blue Shield of Massachusetts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Cross Blue Shield of Massachusetts and has not been reviewed or approved by Blue Cross Blue Shield of Massachusetts.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong medical/dental/vision options and added mental-health tools. Wellness centers and company-funded health accounts further strengthen the overall health offering.
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Retirement Support — Retirement benefits are framed as robust, with a 401(k) that includes both company contributions and a match. Added financial-wellness supports like 1:1 CFP coaching and student-loan repayment contribute to the broader rewards package.
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Wellbeing & Lifestyle Benefits — Wellbeing benefits appear notably broad, including wellness reimbursements and subsidies (e.g., fitness and ergonomic support). Backup care and discount programs add lifestyle value beyond core insurance.
Blue Cross Blue Shield of Massachusetts Insights
What We Do
Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 3 million members, and consistently offering security, stability, and peace of mind to both our members and associates. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity. ATTENTION: If you don’t speak English, language assistance services, free of charge, are available to you. Call Member Services at the number on your ID Card (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación (TTY: 711). ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID (TTY: 711
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