Description
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Scope of Role
? Conduct room inspections and identify repair needs.
? Install or repair sheetrock and other wall coverings.
? Paint designated areas and items.
? Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures.
? Repair furniture.
? Install, replace and program televisions.
? Perform minor plumbing functions.
? Replace and repair heating and cooling pumps as well as preventative maintenance on units.
? Trace and repair all types of water lines.
? Troubleshoot and repair kitchen equipment.
? Maintain repair and preventive maintenance records.
? Perform and maintain work to local, state and Federal codes.
? Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
? Work as a bell attendant in the event of staffing shortages or during peak check in/out periods.
? Follow Service Recovery Guidelines.
? Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
? Ensure overall guest satisfaction.
? Perform other duties as requested by management.
Your Background and Skills
? High School diploma and Trade school course work in
related field preferred.
? Previous engineer/maintenance experience or equivalent training required.
Work Context
? Work schedule varies and may include working on holidays and weekends and alternate shifts.
? Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.
Skills Required
- High school diploma
- Trade school coursework in a related field
- Previous engineering or maintenance experience, or equivalent training
- Ability to stand, walk, push, lift up to 50 pounds, bend, reach, kneel, stoop, crawl, and climb
- Availability to work weekends, holidays, and alternate shifts
What We Do
Ensemble is a real estate developer, owner, and operator that creates inspiring environments and exceptional experiences for the communities it serves. Founded in 1989 by three design-focused partners, the company has expanded across 12 markets on two coasts and employs approximately 1,100 people. Its hospitality operations include nine managed properties, where employees are committed to serving guests through thoughtful development and management.
