The Role
Perform routine hotel maintenance including painting, plumbing, basic electrical, HVAC and pool care. Replace filters, tend boilers and AC, respond to guest requests, maintain safety and regulatory standards, and support high-quality guest service through effective communication and teamwork.
Summary Generated by Built In
Description
Doubletree Portland, Managed by Stepstone Hospitality
Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.Maintain standards of quality guest service.Tend to pool area including chemical balancing, cleaning, etc. Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Must have a comprehensive knowledge of all hotel departments and functions.Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.Must have good mathematical and computer skills.High school education and relevant training and experience preferred.Requirements
Understands and communicates the StepStone Mission and Core values.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Skills Required
- Ability to perform minor and routine painting, plumbing, and basic electrical wiring
- HVAC and boiler maintenance including replacing air conditioner filters and tending furnace/air conditioner/boiler
- Pool maintenance including chemical balancing and cleaning
- Comprehensive knowledge of all hotel departments and functions
- Knowledge of applicable federal, state, and local health, safety, and legal regulations
- Good mathematical and computer skills
- High school education and relevant training and experience
- Effective verbal communication, active listening, and ability to convey company mission and information professionally
- Respond to and resolve guest requests, complaints, or questions courteously and timely
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The Company
What We Do
StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.
