Position: Engineer – Field Support(Technical)
Position Count: 1
Location: Chennai
Experience: Experience
Job description:
The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.
Field Engineer Responsibilities:
- Candidates will be responsible for the Qube Cinema Equipment placed in the theatres
- Your responsibilities as a QTS Filed Engineer will involve content loading, troubleshooting, and providing technical assistance for both digital cinema servers and digital projectors. Delivering and uploading content to theatres as per movie release schedules
- Provide on-site technical support to customers, including installation, configuration, troubleshooting, and maintenance of hardware & software.
- As movies are released on weekends and festival times, National holidays, your availability during that time is extremely critical.
- Most of theatres run 4 shows a day, most of the planned maintenance and other work at the theatre site would happen pre-shows, post-shows, or in between shows. Role demands 24/7, 365 availability as troubleshooting requirements are impromptu.
- Respond to client inquiries, issues, and service requests quickly and professionally, ensuring effective communication and customer satisfaction.
Skills required:
- Candidate should have strong knowledge on hardware and networking
- Diploma or Certification in hardware and networking course will be an added advantage.
Top Skills
What We Do
Qube Cinema is a provider of end-to-end movie technology and solutions. The company draws on decades of experience in cinema and provides a seamless environment for exhibitors, filmmakers and post-production companies with products and services that are flexible, reliable and cost-effective. Qube’s products and services are well established globally, with thousands of installations serving 136 countries across the world. Qube Cinema has been a leading provider of technology in the film, video and audio domains and has pioneered several technology revolutions over the last four decades. The company was instrumental in bringing computer-based digital non-linear editing to India with Avid Technology, transforming the industry and forever changing the way Indian film and television programs were edited. The company subsequently brought digital cinema sound to India with DTS and helped Indian cinema leapfrog a generation, form mono sound directly to digital. In 2005, Qube Cinema became one of the pioneers of the digital cinema transformation worldwide with its Qube digital cinema server and QubeMaster Pro digital cinema mastering products. Qube continues to innovate with Qube Wire, a truly unique self-service digital cinema content delivery and key management service that has quickly become the market leader. The company is also setting up virtual production facilities and has multiple other pathbreaking services under development — all with the aim of bringing to life the passion of every storyteller, to engage, entertain and enlighten the world
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