Position: Engineer – Technical Support (Broadcast)
Position Count: 1
Location: Mumbai, Delhi, Chennai and Hyderabad
Experience: Fresher/Experience
Job description:
The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.
Field Engineer Responsibilities:
- Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups.
- Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
- Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members.
- Must be committed to deliver technical support within time-sensitive environments for live TV broadcast sites and time critical applications, the engineer should quickly troubleshoot and diagnose issue over phone / remote / onsite / email for the systems presented to him.
- Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.
- Periodically update detail of systems and software installed at customer sites in the region.
- File and submit periodical tech call sheets, case status, expenses to reporting officer.
Skills required:
- Knowledge about Networking, IT Servers, Storages & Troubleshooting is required.
- Broadcast experience is an added advantage
- 1 to 5 years work experience is required
Skills Required
- Strong technical skills
- Good communication skills
- Attention to detail
- Knowledge about Networking
- IT Servers experience
- Storage troubleshooting
- Broadcast experience (optional)
- 1 to 5 years work experience
Qube Cinema Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qube Cinema and has not been reviewed or approved by Qube Cinema.
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Healthcare Strength — Signals indicate employer-provided medical coverage for employees and dependents along with life insurance. Public materials do not detail plan generosity, but core coverage appears to be in place.
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Parental & Family Support — Family-oriented provisions include maternity leave eligibility and medical coverage for dependents. Feedback suggests specifics may vary by location and should be confirmed at the offer stage.
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Wellbeing & Lifestyle Benefits — Flexible work styles (flexi hours, hybrid/remote options) and culture-building activities are emphasized. These elements can support work–life balance even where cash pay is modest.
Qube Cinema Insights
What We Do
Qube Cinema is a provider of end-to-end movie technology and solutions. The company draws on decades of experience in cinema and provides a seamless environment for exhibitors, filmmakers and post-production companies with products and services that are flexible, reliable and cost-effective. Qube’s products and services are well established globally, with thousands of installations serving 136 countries across the world. Qube Cinema has been a leading provider of technology in the film, video and audio domains and has pioneered several technology revolutions over the last four decades. The company was instrumental in bringing computer-based digital non-linear editing to India with Avid Technology, transforming the industry and forever changing the way Indian film and television programs were edited. The company subsequently brought digital cinema sound to India with DTS and helped Indian cinema leapfrog a generation, form mono sound directly to digital. In 2005, Qube Cinema became one of the pioneers of the digital cinema transformation worldwide with its Qube digital cinema server and QubeMaster Pro digital cinema mastering products. Qube continues to innovate with Qube Wire, a truly unique self-service digital cinema content delivery and key management service that has quickly become the market leader. The company is also setting up virtual production facilities and has multiple other pathbreaking services under development — all with the aim of bringing to life the passion of every storyteller, to engage, entertain and enlighten the world
