Engineer, Technical Services

Posted 14 Days Ago
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Gurgaon, Gurugram, Haryana, IND
In-Office
Mid level
Healthtech • Software • Pharmaceutical • Manufacturing
The Role
Installs, services, maintains, and repairs Baxter medical equipment within an assigned territory. Manages service revenue through contracts and spare-parts sales, supports product sales, communicates with customers and internal teams, follows quality-system procedures, records service activity, and provides technical support. Requires electronics or biomedical engineering knowledge, soldering and ESD skills, familiarity with medical device regulations, IT applications, Windows, Microsoft Office, and 3–5 years of medical equipment or instrumentation service experience.
Summary Generated by Built In

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Summary:

  • Install service and maintain products, distributed by Baxter in the defined area of responsibility.
  • Responsibilities:
  • Responsible for Service Revenue through Service contracts and Spare parts sales.
  • Establish & maintain communication with customers, team members and business contacts
  • Ensure all activities are performed following the available instructions and information, within the quality system framework.
  • Report all relevant service activity, to ensure updated and accurate service data in the service system
  • Perform sales support activities on products & processes within the geographical area of responsibility
  • Skills:
  • Basic understanding/knowledge of electronics, soldering skills, ESD protection, Understanding/knowledge of the Medical Device Directive
  • Good communication (written and Oral) in English and Local Language.
  • Natural interest in IT applications
  • Basic use of current Windows operating systems and Use of MS office applications (Word, Excel,)
  • Qualification and Experience:
  • Graduate/ Diploma in Electronics or Biomedical Electronics/ECE/Instrumentation Engineering
  • 3-5 years field experience in servicing medical equipment or preferably medical instrumentation or electro-mechanics or equivalent through experience 

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Skills Required

  • Graduate or diploma in Electronics, Biomedical Electronics, ECE, or Instrumentation Engineering
  • 3–5 years of field experience servicing medical equipment, medical instrumentation, electromechanics, or equivalent experience
  • Basic understanding of electronics
  • Soldering skills
  • Understanding of ESD protection
  • Understanding of the Medical Device Directive
  • Good written and oral communication in English and the local language
  • Interest in IT applications
  • Basic proficiency with Windows operating systems and Microsoft Office applications
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The Company
HQ: Deerfield, IL
5,800 Employees
Year Founded: 2023

What We Do

Vantive is a standalone vital organ therapy company dedicated to extending lives and expanding possibilities for patients and care teams globally. Building on a 70-year legacy in kidney care, Vantive provides innovative therapies, digital solutions, and advanced services for dialysis and critical care. The company operates in over 100 countries, focusing on improving outcomes for millions of patients through its integrated approach to organ support.

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