Engineer, Site Reliability

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role is essential for maintaining and improving the reliability and resilience of digital infrastructure systems. It primarily involves automating processes, monitoring system health, and managing incident responses to reduce operational disruptions. The role requires proficiency in programming, scripting, and incident management to support system stability and efficiency. Success is measured by system uptime, reduction in manual interventions, and rapid recovery from incidents. The work directly supports organizational service quality and operational performance by ensuring robust and reliable digital operations.

Job Responsibilities:

• Automate processes to improve system reliability and reduce manual operational tasks
• Monitor systems proactively to minimize operational incidents and maintain service continuity
• Streamline software development and deployment processes to enhance operational efficiency
• Develop scripts and tools to decrease manual efforts in routine operational activities
• Manage incident response to ensure rapid recovery and minimize service disruption
• Adapt to new technologies to sustain and improve system robustness and performance
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or Engineering Master's/Advanced Degree Computer Science or Data Science (Preferred)
• 2-4 years Developing and maintaining CI/CD pipelines for software deployment (Preferred)
• 2-4 years Implementing and managing cloud-native platforms and solutions (Preferred)
• 2-4 years Guiding and mentoring teams in reliability engineering practices (Preferred)

Knowledge, Skills and Abilities:

• Application Monitoring (Required)
• Automation (Required)
• CI/CD (Required)
• Capacity Planning (Required)
• Cloud Computing (Required)
• Incident Management (Required)
• Performance Tuning (Required)
• Scripting (Required)
• System Reliability (Required)

Licenses and Certifications:

• Certified Kubernetes Administrator (CKA) - Certification that validates the ability to use Kubernetes, which is crucial for automating deployment, scaling, and operations of application containers across clusters of hosts. (Preferred)
• AWS Certified DevOps Engineer - Certification that demonstrates an individual's expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
• Site Reliability Engineering (SRE) Foundation Certification - Certification that provides a foundational understanding of the SRE philosophy, practices, and tools to enhance the reliability and performance of systems. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $84,900 - $153,200

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ362919¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.