The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the evaluation, benchmarking and certification of end user hardware. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
Responsibilities:
- Create and maintain vendor relationships with suppliers that can provide hardware that meets Citi's end user requirements across the Windows, Mac and IGEL operating systems
- Develop and maintain internal relationships to provide expert advice and document requirements from business and technology customers for their end user hardware needs
- Own, update and manage the certification processes for end user hardware to ensure devices are supportable and up to date when released for production purchases, and minimises risk of issues
- Contribute to the budgetary requirement definitions for end user hardware, and create repeatable processes/project plans and release schedules
- Own and manage updating required software drivers for end user hardware, aligning with vulerability lifecycle management and minimising risk to the production environment.
- Ensure requirements and task progress updates are communicated to stakeholders
- Provide solutions and processes in accordance with audit initiatives and requirements and consult with Business Information Security officers (BISOs) and TISOs
- Exhibit in-depth understanding of engineering concepts and principles
- Assist with training activities and mentor junior team members
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Recommended Qualifications: Qualifications:
- 5-8 years of relevant experience in an Engineering role
- Experience working in Financial Services or a large complex and/or global environment
- Expert knowledge in end user compute, graphics and expansion hardware and software solutions
- Project Management experience
- Consistently demonstrates clear and concise written and verbal communication
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process change and improvement
Education:
- Bachelor’s degree/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Systems & Engineering------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$96,400.00 - $144,600.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Nov 05, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 5-8 years of relevant engineering experience
- Experience working in financial services or a large, complex, and/or global environment
- Expert knowledge of end-user compute, graphics, and expansion hardware and software solutions
- Project management experience
- Clear and concise written and verbal communication skills
- Knowledge of design metrics, analytics tools, benchmarking activities, and related reporting
- Demonstrated analytic and diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, prioritize, and own parts of projects or initiatives
- Ability to work under pressure and manage tight deadlines or changing requirements
- Proven track record of operational process change and improvement
- Bachelor's degree or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
