The Role
The Windows Server Administrator manages the SCCM environment, orchestrates patch management, deploys software and operating systems, ensures security compliance, and provides troubleshooting support. They also document processes and drive continuous improvement in system management.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
A Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies.
Roles and responsibilities
- SCCM Infrastructure Management: Administer and maintain the Microsoft Endpoint Configuration Manager (MECM) environment, including site servers, clients, distribution points, and other components.
- Patch Management (Tanium Experience Preferable): Develop and implement strategies for deploying security patches and software updates for Windows servers and third-party applications. Coordinate patch testing, evaluation, and deployment schedules to minimize business disruption and align with maintenance windows. Troubleshoot patch-related issues and ensure high patch compliance across the server fleet.
- Software Deployment and Packaging: Create, test, and deploy software applications and packages to servers via SCCM/Tanium. Develop custom software packages and scripts using languages like PowerShell for automated deployments.
- Operating System Deployment (OSD): Manage and automate the deployment of Windows server operating systems using SCCM task sequences, boot images, and driver packages. Provisioning experience with Tanium a plus
- Windows Server Administration: Perform installation, configuration, and troubleshooting for Windows Server operating systems (e.g., 2012, 2016, 2019). Administer Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Monitor server performance, security logs, and overall system health.
- Security and Compliance: Ensure server configurations meet organizational security policies and compliance standards. Collaborate with security teams to prioritize critical vulnerabilities and implement corrective actions.
- Reporting and Documentation: Generate customs and regular reports on patch compliance, software inventory, and system health. Maintain detailed technical documentation for Processes, Configurations, and Standard Operating Procedures (SOPs).
- Troubleshooting and Support: Provide expert-level support for complex issues related to SCCM, Patching, and Server performance. Work with IT support and other teams to resolve incidents and fulfill requests.
- Continuous Improvement: Research and implement new technologies or upgrades to improve the efficiency and quality of system management services. Stay up to date with SCCM/Tanium trends and new features, such as integration with Intune or Azure Update Manager and Autonomous Endpoint Management with Tanium.
Qualifications and skills
- Experience: Typically requires 8+ years of experience in Windows Server management/SCCM/ Tanium Tool, with hands-on L3 level experience in large enterprise environments.
- Technical Skills:
- Strong proficiency with SCCM (MECM)/Tanium, including its architecture, components, and functionalities.
- In-depth knowledge of Windows Server operating systems and Active Directory.
- Expertise in Patching strategies using Tanium.
- Proficiency in scripting languages, especially PowerShell, for automation and reporting.
- Experience with SQL queries for SCCM database reporting.
- Familiarity with related technologies, such as Microsoft Intune, Azure, and virtualization platforms (e.g., VMware).
Soft skills and Certifications
- Soft Skills: Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Meticulous attention to detail and ability to work under pressure. Strong documentation skills.
- Certifications (Preferred): Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or other MCSA/MCSE credentials, Tanium Certification (Tanium Certified Operator/Tanium Certified Administrator.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
Skills Required
- 8+ years of experience in Windows Server management/SCCM/Tanium
- Strong proficiency with SCCM (MECM)/Tanium
- In-depth knowledge of Windows Server operating systems and Active Directory
- Expertise in Patch Management strategies
- Proficiency in PowerShell for automation
- Experience with SQL queries for SCCM reporting
AHEAD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AHEAD and has not been reviewed or approved by AHEAD.
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Retirement Support — 401(k) contributions are matched dollar-for-dollar on the first $5,000 each year, with matching made each pay period and immediate 100% vesting. This structure signals above-standard employer support for retirement savings.
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Affordable Benefits — Medical options include low employee premiums for PPO and HDHP plans, and the HDHP adds employer HSA funding plus a dollar-for-dollar HSA match up to stated amounts. Dental and vision plans list very low per-paycheck costs, helping keep overall healthcare spend manageable.
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Wellbeing & Lifestyle Benefits — No-cost telemedicine (including virtual mental health when enrolled), free Calm access for the employee and dependents, and an EAP with counseling are included. Company-paid life and disability plus voluntary protections (legal/ID, pet insurance) and other extras round out a comprehensive set of supports.
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
