Job Summary:
Acts as a key driver of operational excellence and regulatory compliance, managing the entire quality lifecycle—from proactive risk assessment and APQP activities to reactive root cause analysis and corrective actions. The Quality Engineer requires technical expertise in AS9100/ISO 9001 standards, a data-driven mindset for SPC and trend analysis, and the communication skills to interface effectively with both shop-floor leadership and external customers or suppliers.
Essential Duties and Responsibilities:
- Compliance & Audit Leadership: Facilitate ISO 9001/AS9100 certifications and lead customer, supplier, and regulatory audits to ensure full adherence to industry standards.
- QMS Management: Maintain the Quality Management System (QMS) by ensuring efficient documentation of procedures, desk instructions, and external standards.
- Risk & Process Planning: Execute proactive quality planning through FMEA, process mapping, and the development of robust control plans.
- Corrective Action & Root Cause: Lead investigations into non-conformances, performing root cause analysis and initiating corrective actions to prevent recurrence.
- Advanced Quality Planning (APQP): Support APQP activities and participate in cross-functional projects to drive continuous improvement and operational excellence.
- Supplier Performance Management: Monitor supplier defect rates and countermeasures, conducting on-site audits and source inspections to ensure contractual compliance.
- Data Analysis & SPC: Review and monitor Statistical Process Control (SPC) systems, analyzing trends and reporting quality performance data to top management.
- FOD & Safety Oversight: Monitor Foreign Object Debris (FOD) control programs and communicate imminent risks or non-compliance to plant leadership immediately.
- Training & Mentorship: Manage the employee training program, including scheduling, curriculum development for desk procedures, and onboarding new staff.
- Stakeholder Communication: Serve as the primary quality liaison between customers, suppliers, and internal departments to resolve technical issues and support system changes.
Job Skills & Abilities:
• Strong working knowledge of ISO 9001 and AS9100 standards.
• Proficiency in Root Cause Analysis (RCA) tools (e.g., 5-Whys, Fishbone) and FMEA.
• Experience with SPC software, data compilation, and statistical reporting.
• Ability to bridge the gap between technical data and executive-level reporting.
• Comfortable assisting with special projects, system testing, and interpreting departmental workloads.
Education and Experience:
- Bachelors’ Degree in Engineering
- Minimum of 2 years’ experience in Manufacturing Engineering.
Physical Requirements:
• May include: standing, walking, bending, reaching, grabbing, twisting, carrying, pushing and pulling.
• Must be able to lift up to 40lbs.
Disclaimer: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors.
NHBB is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
Pay Range: $80k to $110k DOE
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.
NHBB's Precision Division is based in the western corner of the San Fernando Valley surrounded by the Santa Susanna Mountains to the west and Los Angeles to the east.
We are always on the lookout for outstanding individuals with a strong work ethic, creative spirit and positive attitude. If you have what it takes to be successful and our NHBB Values speak to you, apply now.
Skills Required
- Bachelor's Degree in Engineering
- Minimum of 2 years experience in Manufacturing Engineering
- Working knowledge of ISO 9001 and AS9100 standards
- Proficiency in Root Cause Analysis tools (5-Whys, Fishbone) and FMEA
- Experience with SPC software, data compilation, and statistical reporting
- Experience managing Quality Management Systems and leading audits
- Ability to lift up to 40 lbs and perform physical tasks on the shop floor
- Must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
What We Do
The Honey Baked Ham Company is a specialty food retailer known for its signature smoked, spiral-sliced, glazed bone-in ham. It also offers turkey breasts, side dishes, desserts, sandwiches, salads, catering, gift cards, and online ordering through retail locations and its e-commerce channel. The company focuses on making meals memorable, serving holiday and everyday gatherings, supporting communities, and maintaining responsible food and animal-welfare practices.
