Engineer, QA Automation

Posted 2 Days Ago
Be an Early Applicant
Columbia, MD, USA
In-Office
Mid level
Software • Automation
The Role
Develop and maintain automated test suites and frameworks for desktop, web, and backend services. Design and execute test plans, usability scenarios, and regression suites. Report defects and progress, collaborate with development teams, and interact with customers to refine usability. Maintain automation tooling and evaluate test cases for inclusion in automation. Occasional in-person work at Columbia, MD labs; background screening required.
Summary Generated by Built In

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

Responsible for developing and executing comprehensive suites of automation test plans and test cases, maintaining, and adding to existing automation framework, continued evaluation of test cases for inclusion in regression, automation for newly integrated features, and development of toolsets to augment QA and Development testing.

Principal Duties and Essential Responsibilities:

  • Design, develop, and implement, automated testing of desktop applications, web applications and backend services.
  • Maintain technology expertise, research, and apply state-of-the-art automated software testing tools and practices.
  • Develop and execute software test plans and procedures.
  • Design, develop and administer usability testing scenarios
  • Conduct testing and present detailed test/defect analysis to the development team.
  • Prepare reports on overall test progress and regression.
  • Participate in team reviews of product and test design.
  • Interact with customers as required to refine usability requirements.

Minimum Requirements:

  • BS degree in Computer Science or equivalent work experience.
  • 3 years’ experience in software testing, with at least 1+ years of experience in automation testing, performance tools, and frameworks.
  • Experience with Page Object Model design patterns in Selenium.
  • Experience writing behavior driven Gherkin tests.
  • Experience writing code in C#, Java, or similar language.
  • Demonstrated skill in designing test suites and test techniques.
  • Thorough understanding of usability issues.
  • Experience detailing and communicating directly with software development teams.
  • This is a remote US-MD role but is required to be located near the Verint Columbia, MD office to work in the labs on occasion (up to once a month), attend business and collaboration meetings.
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements:

  • Experience Testing APIs.
  • Experience using GitHub or similar source control platforms.
  • Experience writing SQL Queries.
  • Experience using various AI Tools/Agents.
About the Team

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.


For US Applicants

2025 Benefits Offering

Skills Required

  • BS degree in Computer Science or equivalent work experience
  • 3 years experience in software testing
  • At least 1 year experience in automation testing, performance tools, and frameworks
  • Experience with Page Object Model design patterns in Selenium
  • Experience writing behavior driven Gherkin tests
  • Experience writing code in C#, Java, or similar language
  • Demonstrated skill in designing test suites and test techniques
  • Thorough understanding of usability issues
  • Experience detailing and communicating directly with software development teams
  • Located near Verint Columbia, MD office for occasional lab work (up to once a month)
  • Successful completion of background screening (employment verifications, criminal search, OFAC, SS Verification, credit and drug screening where applicable)
  • Experience testing APIs
  • Experience using GitHub or similar source control platforms
  • Experience writing SQL queries
  • Experience using various AI tools/agents

Verint Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.

  • Strong & Reliable Incentives Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
  • Leave & Time Off Breadth Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
  • Parental & Family Support Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.

Verint Insights

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The Company
HQ: Melville, New York
4,090 Employees
Year Founded: 1994

What We Do

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

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