CarMax, the way your career should be!
Overview:
We are seeking a highly experienced and skilled IT Infrastructure Specialist to join our dynamic Technology department. The ideal candidate will have a strong background in IT infrastructure and server management, with an understanding of both physical and virtual environments. This position requires communication skills, collaboration, a natural orientation to process analysis and optimization, and experience with data analysis and project management.
What you will do – Essential Responsibilities
- Work with fellow associates to develop and build self-service capabilities, to enable our internal customers to move quickly and deliver on the needs of the business.
- Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life.
- Influence direction and provide technical leadership internally and externally to the team, offering innovative ideas that contribute to building win-win solutions through continuous feedback and critique within an agile environment.
- Consult with internal customers and continually evolve the platform and its operations using solid engineering and agile practices.
- Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be.
Purpose of the role
It takes a passion for technology to develop and iterate on innovative solutions to problems. You will partner with Engineers, Architects and Leaders in product and technology to influence the direction for the organization as we establish the patterns, guidance and design for building and deploying on-prem infrastructure to support our customer facing applications. You will be a technical mentor to other Engineers and serve as an expert in supporting multiple areas of the Business. You should have strong communications skills, a strong sense of ownership, a passion for customer service, and a deep technical understanding of how the cloud platform can contribute to the overall success of our application development.
Qualifications and Requirements
- Bachelor’s Degree in Computer Science or related Technology field or equivalent experience
- 2+ years of work experience
Specific Qualifications and Requirements
- Technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization, and access control.
- Server OS - Microsoft Windows Server 2016+, RHEL 7+
- Directory Services - Windows Active Directory, DNS, DHCP
- Mentoring internal and external team(s) in platform management and reusable patterns and helping to solve complex problems that affect the organization.
- Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
- Strong attention to detail, problem investigation and diagnostic skills
- Passion for eliminating repetitive manual processes using automation.
Additional experience working with or using the following is a plus:
- 1+ years of scripting or coding experience with one or more languages (all moved from required)
- Automation - Ansible Automation Platform, AWX, Terraform, GitHub
- Virtualization – Microsoft Hyper-V, Nutanix Acropolis Hypervisor (AHV)
- Nutanix - Lifecycle Management, Prism Central
- Telemetry & Monitoring - SolarWinds, DCIM Software, EcoStruxure
- Backup - Veeam Backup & Protection
- Microsoft legacy stack – Microsoft IIS, Microsoft MSMQ
- CMDB – NetBox, Service Now
- Azure IaaS knowledge
Work Location and Arrangement:
Plano: This role will be based out of the CarMax Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$92,200.00 - $138,300.00May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Skills Required
- Bachelor's Degree in Computer Science or related Technology field or equivalent experience
- 2+ years of work experience
- Technical experience in infrastructure, build and deployment including private and public cloud, networking, connectivity, storage, virtualization, and access control
- Server OS experience: Microsoft Windows Server 2016+ and RHEL 7+
- Directory Services: Windows Active Directory, DNS, DHCP
- Mentoring internal and external teams in platform management and reusable patterns
- Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
- Strong attention to detail, problem investigation and diagnostic skills
- Passion for eliminating repetitive manual processes using automation
- Hybrid work arrangement: based in Plano, TX and able to work onsite 2 days per week
- Authorized to work in the United States without sponsorship (sponsorship will not be considered)
- Scripting or coding experience (1+ years)
- Experience with Ansible, AWX, Terraform, GitHub (automation tooling)
- Experience with Hyper-V or Nutanix AHV virtualization technologies
- Experience with Nutanix Lifecycle Management and Prism Central
- Telemetry and monitoring tools such as SolarWinds, DCIM software, EcoStruxure
- Backup solutions such as Veeam Backup & Protection
- Microsoft IIS and MSMQ experience
- CMDB experience (NetBox, ServiceNow)
- Azure IaaS knowledge
CarMax Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CarMax and has not been reviewed or approved by CarMax.
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Retirement Support — Retirement benefits appear robust, including a 401(k) with dollar-for-dollar matching up to the first 6% of base salary and immediate vesting. Stock purchase programs with a discount or match are positioned as an additional long-term wealth-building option.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, disability, and life insurance, with access beginning relatively early for eligible associates. Mental health resources and wellbeing programs are also present as part of the health offering.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including vacation, holidays, sick time, and paid leave related to new child placement or birth/adoption in addition to family medical leave options. The structure varies by role and tenure, but the overall menu is sizable.
CarMax Insights
What We Do
CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with more than 200 stores nationwide. And thanks to our amazing team of nearly 25,000 associates, we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 16 years in a row! Committed to hiring people with strong values of integrity, transparency and respect, we offer unmatched training and support for associate career growth, and have been recognized as one of Training Magazine’s "Training Top 125" companies in America. We are also proud to be a best place to work for Veterans, and the #2 Best Workplace for Retail.
