About this job
The Engineer II position is a key contributor in the technology infrastructure and shared services of the following areas: virtual servers, endpoint hardware, Windows Operating Systems. This position is responsible for maintaining end-user experience through technology while maintaining the security and integrity of all digital workspaces, virtual servers and endpoints throughout the enterprise.
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. An Engineer II will work with other Engineers to analyze system requirements, lead the design and review of new systems, and recommend new technologies and infrastructure improvements, across both physical and virtual environments. This position is responsible for ensuring that developed infrastructure meets CarMax’s quality expectations and will assist leadership to create infrastructure roadmaps based on business strategy. This position reports directly to a Manager+, Associate Compute Experience
What you will do – Essential Responsibilities
- Analyze business and technical requirements to determine system design requirements, identify potential issues, and perform cost analysis related costs to each project.
- Serve as the lead SME for small projects during the implementation of enterprise tools, technologies, and processes
- Proactively research and assess technologies issues and provide solutions for monitoring, alerting and self-service capabilities
- Evaluates and interprets complex system error logs, performance metrics, and other application or end point output to identify problems in end point performance or application execution
- Implement security and management utilities of technology infrastructure including by not limited to virtual desktops, mobile devices, personal computers and attached peripherals
- Perform basic administration of virtual/physical servers and endpoints and attached peripherals to include but not limited to operating systems, platform upgrades and security patching
- Drive efficient resolution for system outages as well as performance and functional shortcomings
- Limited on-call rotation required
Purpose of the role
It takes a passion for technology to solution develop and iterate on innovative solutions to problems. You will partner with other Engineers in product and technology to influence the direction for the organization as we establish the patterns, guidance and design for building and deploying infrastructure to support both customer and internal facing applications. You will serve as an expert on our technical designs and standards. You should have strong communications skills, a strong sense of ownership, a passion for customer service, and an immediate technical understanding of how our infrastructure platforms can contribute to the overall successful of our application development.
Qualifications and Requirements
- Bachelor’s Degree in Computer Science or related Technology field or equivalent experience
- 2+ years of work experience
- Experience implementing and maintaining highly secure infrastructure solutions.
- Experience with multiple hardware\software platforms
- Windows OS
- MAC OS
- Microsoft Office 365
- Platform management tools i.e. JAMF and MECM
- Support of Teams Equipment
- Support of Network and Wireless Infrastructure
- Mobile Devices
- Virtual Desktops
- PowerShell knowledge
- Monitoring tools such as Splunk, Zabbix, EgInnovations, etc
- Experience with creating and maintaining support knowledge articles and technical documentation
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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What We Do
CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with more than 200 stores nationwide. And thanks to our amazing team of nearly 25,000 associates, we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 16 years in a row!
Committed to hiring people with strong values of integrity, transparency and respect, we offer unmatched training and support for associate career growth, and have been recognized as one of Training Magazine’s "Training Top 125" companies in America. We are also proud to be a best place to work for Veterans, and the #2 Best Workplace for Retail.
