Engineer II - Analytics & Insights

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

The Business Intelligence Developer is responsible for designing and developing dashboards and reporting solutions using the Microsoft BI stack, with a strong emphasis on Microsoft SSRS/Snowflake and SQL development. This role focuses on building scalable data models, managing data and report development and enhancements, and supporting production-ready analytics solutions in an Agile environment. 

You will work closely with cross-functional teams to translate data into actionable reporting and insights, while contributing to the full development lifecycle—from data sourcing and modeling to visualization and optimization. 

Key Responsibilities 

• Write and optimize complex SQL queries to support reporting and analytics in the SSRS and Snowflake platforms 

• Translate business and client requests into applicable technical deliverables 

• Build and maintain data models using relational databases, tabular models, or cubes 

• Develop proof-of-concept (POC) reports and dashboards and evolve them into production solutions 

• Ensure data accuracy, performance, and scalability of BI solutions 

• Collaborate with technical teams to define and implement data structures and reporting schemas 

• Participate in Agile development processes, including sprint planning and delivery 

• Support testing, validation, and ongoing enhancement of dashboards and reports 

• Research and apply new tools, features, and best practices in BI and data visualization 

Required Qualifications 

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience) 

• 3–5+ years of experience in BI or data development roles 

• Strong expertise in: 

• SQL (advanced querying, performance tuning) 

• Microsoft SQL Server (SSRS) 

• Experience working with: 

• Experience with Snowflake or other cloud data platforms 

• Data warehousing concepts and dimensional modeling 

• Familiarity with Sigma or other modern BI tools (Tableau, Looker, etc.) 

• Ability to work with large datasets and optimize performance 

• Experience working in Agile/Scrum environments 

Nice-to-Have Skills (or willingness to learn) 

• Exposure to CI/CD, Git, or DevOps practices 

• Experience working in Agile/Scrum environments 

Soft Skills 

• Strong problem-solving and analytical thinking 

• Ability to communicate technical concepts clearly 

• Comfortable working both independently and collaboratively 

• Eagerness to learn new tools and technologies 

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].