Engineer I

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

The Engineer I is responsible for implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. Responsible for the preventative maintenance and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the hotel and it’s grounds.

Essential Functions:

• Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing, maintenance of laundry equipment, ice machines, fire extinguishers and alarms, kitchen equipment, etc…) and any/all other equipment throughout the hotel.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, pool, painting, and gardening).
• Perform preventative maintenance assignments on a scheduled basis.
• Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
• Maintain hotel standards and follow-up on inspection deficiencies.
• Coordinate compliance of service contracts.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

Benefits We Offer:

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

• Education: High school diploma or equivalent required; trade/vocational certificate or related college coursework preferred.

• Experience: 2+ years in hotel/resort or commercial building maintenance/engineering.

• Technical Skills: HVAC (basic troubleshooting, filters/coils, thermostats), plumbing (fixtures, leaks, clogs), electrical (basic 120/208/277V, breakers, outlets/lighting), general mechanical systems, and pool/spa operations.

• Systems: Familiar with CMMS/work-order tools (e.g., HotSOS/Quore) and able to read basic schematics/blueprints and equipment manuals.

• Safety: Knowledge of OSHA practices, PPE, LOTO, ladder/electrical safety, and SDS/chemical handling.

• Certifications (preferred): EPA 608 Type I/II, CPO, OSHA 10/30; relevant trade licenses a plus.

• Soft Skills: Strong problem-solving, communication, and customer-service mindset; organized and reliable with solid follow-through.

• Availability: Flexible schedule including nights, weekends, holidays, and on-call rotation as needed.

• Physical Requirements: Ability to stand/walk for extended periods; climb ladders; work in hot/cold environments and confined spaces; lift/push/pull up to 50 lbs.