Engineer I, Quality

Posted 2 Days Ago
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Carrollton, TX, USA
In-Office
Mid level
Biotech • Manufacturing
The Role
Drive quality and process improvements at a food manufacturing site through root cause analysis, complaint handling, KPI implementation, risk-based internal audits, documentation control, and training. Ensure compliance with regulations and ISO standards, support formulation optimization, and collaborate across manufacturing and QA/QC teams to meet customer expectations and reduce operational costs.
Summary Generated by Built In

Job Summary

Collaborate with quality assurance and quality control teams to develop processes, test procedures, and implement systems that ensure the products and processes fulfill quality standards, meet rules and regulations, and satisfy client expectations.

As the Quality Engineer, you will be integral to the team for process and product improvements, root cause analysis and a primary responsibility to meet our customer expectations. You will be responsible for developing the operating instructions for our formulas and improvements to these. You will work with manufacturing site stakeholders to ensure the site meets its key performance indicators.

In this role, you will have the opportunity to drive positive changes in operations that lead to operational excellence and reduced operational costs. You will teach, train, and mentor other members of the operations staff on quality management best practices.

Additionally, you will be a quality ambassador for the manufacturing site, facilitating a culture that is conducive to ensuring final products are safe and meet customer expectations.

Required Skills:

·         Working to Identify opportunities for formulation improvements.

·         Assiss in complaint handling: Receiving complaints from customer service department, analyze process-oriented complaints, making decisions that could influence a process, coordinating the process of root cause analysis of the complaint with other disciplines, and implementing corrective and preventive actions to eliminate causes for complaints.

·         Implementing and tracking operational key performance indicators (KPI) in relation to quality. Team member in driving excellence of other goals in the plant. Ensures all quality and safety practices are followed always. Performs other related duties as required and assigned.

·         Complying to local and government regulations, ISO standards and customer requirements by maintaining document management system, assessing the risk of site process, and updating local policies and procedures as necessary.

·         Internal Auditing: Work with site operations team to develop and execute risk-based audit plans to mitigate quality risk.

·         Fostering and maintaining good employee relations through all the appropriate methods of communications and positive employee relations practices.

Required Experience:

·         Required experience in Food Industry

·         > 3 years experience in a variety of disciplines including quality, manufacturing, and/or cross functional teams

·         Microsoft Excel

·         Mathematical/Statistics Skills

·         Root cause analysis

 Preferred Experience:

·         Lean Six Sigma Greenbelt preferred

·         CQE

·         HACCP Certified

·         Prior experience in continuous improvement initiatives and Lean implementation a plus

·         SAP

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Skills Required

  • Experience in Food Industry
  • >3 years experience in quality, manufacturing, and/or cross-functional teams
  • Microsoft Excel
  • Mathematical/Statistics Skills
  • Root cause analysis
  • Identify opportunities for formulation improvements
  • Complaint handling and coordinating root cause analysis and CAPA
  • Implementing and tracking operational KPIs related to quality
  • Complying with local and government regulations, ISO standards, and customer requirements; maintain document management system
  • Develop and execute risk-based internal audit plans
  • Foster and maintain positive employee relations and train/mentor operations staff
  • Lean Six Sigma Greenbelt
  • Certified Quality Engineer (CQE)
  • HACCP Certification
  • Experience with continuous improvement initiatives and Lean implementation
  • SAP

IFF Family of Companies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.

  • Fair & Transparent Compensation Pay is considered competitive in many roles and locations, and compensation is often described as good.
  • Parental & Family Support A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
  • Leave & Time Off Breadth Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.

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The Company
HQ: Chicago, IL
13,014 Employees

What We Do

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

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