Engineer I, Information Operations

Job Description:

We are seeking an Engineer I to support and enhance our cloud-first infrastructure, focusing on AWS, Azure, and Windows Server environments. This role is ideal for someone with foundational experience in systems administration and a strong interest in cloud engineering and automation.Key Responsibilities

• Administer and optimize AWS cloud infrastructure, including EC2, S3, VPC, Route53, IAM, and related services.
• Manage and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
• Monitor system performance and availability using tools such as Amazon CloudWatch and Dynatrace.
• Troubleshoot and resolve hardware/software issues in accordance with SLA commitments.
• Support application deployment and integration across infrastructure platforms.
• Collaborate with cross-functional teams to implement secure, scalable, and resilient solutions.
• Manage identity and access using Okta, Azure AD, and SSO integrations.
• Maintain system documentation and provide training to peers on new or modified systems.
• Research and recommend improvements to infrastructure architecture and operations.
• Participate in the design and implementation of automation scripts and tools to streamline operations.

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 1+ years of experience in systems administration or cloud operations.
• Hands-on experience with AWS (required) and Azure (preferred) services.
• Experience with Windows Server administration and automation scripting.
• Experience with identity platforms such as Okta and Azure AD.
• Proficiency in monitoring and observability tools like CloudWatch and Dynatrace.
• Understanding of networking fundamentals (TCP/UDP, HTTP/S, SMTP, LDAP).
• Strong troubleshooting, documentation, and communication skills.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or equivalent.
• Microsoft Certified: Azure Administrator Associate.
• Microsoft Certified: Windows Server Hybrid Administrator Associate.

CCNA or other relevant networking certifications

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.