Endpoint Engineer, Cyber Operations is responsible for post-sales product and service implementation. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the team’s Operational Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.
How you'll make an impact:
- Experience in Endpoint Security Platforms e.g. AV, EDR, XDR, DLP, Encryption, etc.
- Good knowledge on Malware / Threats
- Working knowledge (EDR administration) on endpoint security technologies like Antivirus, EDR, XDR (CrowdStrike, Sentinel One, Paloalto Cortex XDR), DLP, Encryption
- Performing regular checks on synchronization, monitoring and health checks
- Provide recommendations to the Customer security team on changes to global policies. Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations.
- Working knowledge of triaging malware alerts
- Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments
- Knowledge of and experience with related Workstation and Server technologies.
- Knowledge on deployment tools and MDM tools
- Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.
- Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.
- Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.
- Good knowledge on reporting, documentation etc
What we're looking for:
- A Bachelor of Science degree in Computer Science or related field is required.
- Expertise with one or more of Cybersecurity core Technology Areas: Security Event Management, Content Protection (DLP, Encryption, Access Control), Endpoint Security typically obtained in 4+ years.
- Thorough understanding of large-scale environments
- Strong presentation and verbal communication skills
- Process-oriented individual with strong attention to detail, and strong organizational skills.
- Excellent, detailed writing skills
- Expert knowledge of using Microsoft Office.
- Ability to build relationships with and influence other functional areas.
- Well-developed negotiation skills.
- Ability to build consensus.
- Strong interpersonal skills
- Ability to manage multiple tasks in parallel.
- This role demands the availability during US working hours(5PM(IST) to 2AM(IST))
- This role is Work from Office role.
What you can expect from Optiv
- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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What We Do
Optiv is a security solutions integrator – “one-stop” trusted partner with a singular focus on cybersecurity. Our end-to-end cybersecurity capabilities span risk management and transformation, cyber digital transformation, threat management, security operations, identity and data management, and integration and innovation, helping organizations realize stronger, simpler and more cost-efficient cybersecurity programs that support business requirements and outcomes. At Optiv, we are modernizing cybersecurity to enable clients to innovate their consumption models, integrate infrastructure and technology to maximize value, achieve measurable outcomes, and realize complete solutions and business alignment.
