Engineer - Customer Identity and Access Management (CIAM)
Location: Kraków, Poland
Working Days: Monday -Friday
Hybrid work: 2 days in office and 3 days remote
Working Hours: 9 am-5 pm
On Call: Rotation
The Opportunity
Sysco is hiring a highly skilled Engineer - Customer Identity and Access Management (CIAM) with a strong background in Customer Identity & Access Management (CIAM) solutions, specializing in Okta SSO and MFA. The ideal candidate will bring a minimum of 2 to 4+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools) and will play a critical role in designing, implementing, and supporting IAM solutions. This role requires hands-on expertise, cross-functional collaboration, and strong communication skills to drive secure and seamless identity solutions across the organization. This is an individual contributor role.
Responsibilities:
- Configuring and managing Okta SSO, MFA, lifecycle management, and integration with eCommerce applications
- Designing, implementing, and maintaining CIAM solutions, leveraging Okta for global applications
- Troubleshooting and resolving complex integration issues, ensuring service reliability and minimal disruption to business operations
- Developing and maintaining technical and project documentation, including architecture diagrams, project plans, status reports, and operational runbooks
- Serving as the technical SME for integration efforts, translating business and security requirements into effective identity solutions
- Providing 24X7 On-Call support for CIAM services
- Managing integration projects for end-to-end, including planning, scoping, resourcing, risk mitigation, stakeholder communication, and on-time delivery
- Developing custom scripts, customizations and APIs to support business needs
Requirements:
- A Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience
- An advanced degree or IAM-related certifications
- 2 to 3+ years of experience in IAM technologies with strong hands-on expertise in Okta
- Experience in customizations, scripts development, and API development
- A proven track record leading IAM integrations involving SaaS, cloud, and on-prem platforms
- 3+ years of experience with IAM platforms such as SailPoint, ForgeRock, or Azure AD
- 3+ years of experience managing or coordinating IT/security projects (Agile, Waterfall, or hybrid environments)
- Okta Certified Professional or Developer
- Strong hands-on experience with Okta SSO, MFA, adaptive authentication policies, risk-based authentication, and advanced integrations
- Proven ability to integrate diverse business applications into CIAM platform
- Strong experience with API-based integration and REST API workflows for identity services
- Ability to develop and maintain Okta APIs, custom flows, and templates
- Experience in implementing risk-based, adaptive, and passwordless authentication solutions
- Advanced troubleshooting of issues and strong analytical skills
- Working knowledge of other IAM tools
Benefits:
- Private medical care
- Hybrid working
- Cafeteria platform
- MultiSport card
- Life insurance
- Integration events
- Complimentary coffee and tea available in the office
- Convenient on-site parking for employees
- Modern and well-equipped office with dedicated relaxation and leisure areas, including Xbox and foosball
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent work experience
- 2 to 3+ years of experience with IAM technologies and strong hands-on Okta expertise
- Experience developing customizations, scripts, and APIs
- Experience leading IAM integrations involving SaaS, cloud, and on-premises platforms
- 3+ years of experience with IAM platforms such as SailPoint, ForgeRock, or Azure AD
- 3+ years of experience managing or coordinating IT or security projects
- Okta Certified Professional or Developer certification
- Strong hands-on experience with Okta SSO, MFA, adaptive authentication, risk-based authentication, and advanced integrations
- Experience integrating diverse business applications into a CIAM platform
- Strong experience with API-based integration and REST API workflows for identity services
- Ability to develop and maintain Okta APIs, custom flows, and templates
- Experience implementing risk-based, adaptive, and passwordless authentication solutions
- Advanced troubleshooting and strong analytical skills
- Working knowledge of other IAM tools
- Advanced degree or IAM-related certifications
Sysco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.
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Healthcare Strength — Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
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Retirement Support — A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
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Pay Growth & Progression — Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.
Sysco Insights
What We Do
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
