Engagement & Retention Manager - Growth

Reposted 14 Days Ago
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DKI Jakarta
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The Growth Manager will drive user engagement and retention through data-driven insights and creative experimentation, collaborating cross-functionally to optimize transaction rates.
Summary Generated by Built In

The Growth team at Kredivo focuses on maximizing customer lifetime value by driving user engagement and retention. We’re looking for a Growth Manager to take full ownership of a key segment of the user journey, with a focus on optimizing transacting rates. You’ll combine data-driven insights with creative experimentation to deliver experiences that drive transaction rates and deepen user engagement.

This role sits at the intersection of Product, Marketing, and Data. You’ll collaborate cross-functionally across demand-side teams (Product, Marketing, Business Development) as well as Data Science and Risk, to ideate, test, and scale initiatives that deepen user engagement and encourage repeat behavior.

The coverage/responsibilities of this role involve :

  • Identify and scale initiatives to drive engagement and increase transaction rate
  • Own the end-to-end process of experimentation — from hypothesis generation to impact analysis
  • Have an analytical rigor to evaluate the performance of experiments to close the feedback loop and recommend improvements through data and insights 
  • Conduct market and competitor research to uncover new opportunities and benchmark against best-in-class practices

The ideal candidate will be a self-starter with strong ownership, have an experimentation mindset and be OK with ambiguity, curious, a nimble thinker – both analytically and laterally, and thrives in a dynamic and a fast pace environment.

Requirements :

  • At least 3-5 years of work experience in a client-facing consulting role or Growth team or CEO’s office, preferably in new age technology business (ecommerce sector / fintech) 
  • Strong analytical mindset. You need to be comfortable with data – Analyze it, question validity, interpret, and develop action plans based on it 
  • A personality very focused on getting things done with owner, not renter mindset 
  • Enjoys intense, hi-growth working environments. 
  • Fluent in the usage of xls, and be open to learning SQL 
  • Must be Jakarta based

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    Top Skills

    SQL
    Xls
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    The Company
    1,707 Employees

    What We Do

    Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom.

    Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others

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