About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Our opportunity:
At Automation Anywhere, the leader in Agentic Process Automation (APA), we’re transforming how businesses work, and we’re looking for an Engagement Manager to play a key role in that mission. In this role, you’ll serve as a trusted partner to our customers, building strong relationships, guiding them through their automation journey, and ensuring successful delivery across the project lifecycle. Your work will directly influence customer satisfaction, long-term value, and the impact of our Agentic Process Automation (APA) platform across global organizations. If you’re energized by driving outcomes, elevating customer experiences, and shaping the future of intelligent automation, we’d love to meet you.
Who you’ll report to:
Senior Director of Professional Services, Engagement Management, USA
Location: Remote role within Colombia
You will make an impact by being responsible for:
Acting as the primary point of contact for assigned clients, fostering trust and building strong, long-term relationships
Collaborating with clients to understand their business needs, identify automation opportunities, and develop a clear roadmap for success
Managing the entire project lifecycle, from pre-sales and scoping to implementation and post-go-live support
Overseeing project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations
Proactively managing client expectations, communicating project progress, risks, and issues effectively
Tracking and reporting on key performance indicators (KPIs) to measure project success and client satisfaction
Identifying and developing new business opportunities within existing client accounts
OKRs including Delivery, Revenue, and P&L
You will be a great fit if you have:
8+ years of experience in a client-facing role, ideally within the enterprise software/SaaS or IT services/consulting industry
Proven experience in managing complex projects from inception to completion
Strong understanding of Robotic Process Automation (RPA), Gen AI, and Intelligent Automation principles is a plus
You excel in these key competencies:
Excellent communication, interpersonal, and negotiation skills
Ability to build and maintain strong relationships with clients at all levels
Excellent project management and organizational skills
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
Job Segment OR Key Words: SaaS, Project Management, Client Engagement, Leadership, B2B Software Solutions, Agent Process Automation, Gen AI, APA, Colombia, Professional Services
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All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Skills Required
- 8+ years of experience in a client-facing role
- Experience in enterprise software/SaaS or IT services/consulting
- Proven experience managing complex projects from inception to completion
- Strong understanding of Robotic Process Automation (RPA), Gen AI, and Intelligent Automation principles
- Excellent communication, interpersonal, and negotiation skills
- Ability to build and maintain strong relationships with clients at all levels
- Excellent project management and organizational skills
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Automation Anywhere Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Automation Anywhere and has not been reviewed or approved by Automation Anywhere.
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Fair & Transparent Compensation — Pay is considered competitive to above average in many core roles, with sales and senior go-to-market positions noting strong on-target earnings and competitive packages. Feedback suggests several technical and leadership roles also view salary as a recurring strength.
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Leave & Time Off Breadth — Time off includes unlimited PTO in many postings, company holidays, volunteer days, and additional quarterly “Achievement Days” to unplug. Feedback suggests this breadth provides meaningful opportunities to rest and recharge.
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Flexible Benefits — Work practices emphasize flexible and hybrid arrangements, with remote options supported across roles. Feedback suggests this flexibility is a notable component of the total rewards experience.
Automation Anywhere Insights
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies. Industry Awards and highlights: · Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation · Named a Leader in Forrester Wave · Named a Leader and Star Performer in Everest Peak Matrix · Named a Leader in Nelson Hall NEAT Intelligent Automation Report · G2 Crowd 2020 Best Software Company · First Cloud-native digital workforce platform · 850+ pre-built, intelligent automation solutions · Bot security and IP protection · SaaS packages · Over 1.4M courses completed in Automation Anywhere University · Free AI-powered Community edition Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
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