Engagement Manager

About AE 

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia. 

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals. 

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us. 

The Engagement plays a vital role in implementing placement and stakeholder engagement strategies for all Acknowledge Education's Community Services and Master of Social Work Higher Education programs. Reporting directly to the Engagement Team Leader, this role involves sourcing, developing, and managing local industry partnerships to ensure high quality field placement opportunities for  Acknowledge Education's students.  

Key Responsibilities

• Source, negotiate and secure student field placement opportunities with industry partners
• Build and maintain strong relationships with employers, stakeholders and alumni networks
• Ensure all placements meet AASW, CWA and ESOS Act compliance requirements
• Collaborate with academic staff to align placements with course and accreditation standards
• Maintain an accurate and up-to-date database of industry contacts and partnerships
• Oversee the quality of student placements and support positive placement experiences
• Gather and use feedback from host organisations to improve student readiness and outcomes
• Manage and resolve placement issues, escalating complex matters where required
• Plan placement pipelines in line with projected student numbers to achieve full placement rates
• Monitor stakeholder and student satisfaction and drive continuous improvement through insights

Qualification & Experience: 

• 3+ years of direct experience in the community services or social work field. 
• A diploma or degree in Community Services, Social work, Management, or related disciplines.  
• Experience in building and maintaining industry partnerships and executing stakeholder engagement strategies. 
• Proven track record of successful business development and program management. 
• Understanding placement processes and compliance requirements in Higher education and VET sectors. 

Why join AE 

Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it. 

• Opportunities to grow within the organisation 
• $1,500 annual professional development allowance 
• Incredibly committed and supportive team of student-centric professionals 
• Health insurance discounts through Bupa 
• Be part of a fast-moving, agile private provider where decisions turn into action quickly 
• Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/ 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.