Engagement Manager

Responsibilities

• Serve as the primary point of contact for clients throughout the project lifecycle. 
• Develop and maintain strong relationships with key stakeholders, ensuring their needs and expectations are met or exceeded. 
• Understand client business objectives and align consulting services to meet these goals. 
• Develop project plans, tracking progress to completion, and metrics as appropriate for the framework of the project.    
• Proactively manage the project budget forecasts against actual, travel, and expenses. 
• Provide consultation based on best practice techniques in traditional and modern frameworks.     
• Provide role leadership, in the form of coaching/mentoring and standards enforcement for the project team.   
• Act as a liaison to client stakeholders and internal consultants. 
• Lead execution teams of 2-20 people depending on project size.    
• Perform project essential tasks including facilitating internal and external kickoffs, managing the project plan, monitoring resource bookings for accuracy, facilitating status meetings and reporting including budget updates, and escalating risks and issues.   

Required Skills

• 5-7 years of equivalent work experience, as an established project manager. 
• Solid understanding of various methodologies & frameworks (PMBOK, Waterfall, Agile).     
• Strong experience in budget tracking.    
• Highly effective oral and written communication and organization skills.  Must be able to communicate effectively with customers and team members at all levels of the organization.    
• Ability to work independently or as a member of a team of professionals.    
• Ability to balance one or multiple projects while remaining focused on the needs of the clients and project team members.     
• Ability to be flexible on type of assignment (industry, framework, team size, scope, length of assignment, and location).  
• Strong understanding of technology solutions and their application in business contexts. 
• Bachelor’s degree in business management, Communication, Computer Science or related field. 
• Previous experience working in a technical consulting environment. 
• Experience managing multiple clients. 
• Project Management Certification (PMP) or Scrum Master Certification or other relevant certification.   
• Continuous pursuit of professional development through certifications, training, or attending industry conferences. 

Benefits - You'll love working at NRI not just for the usual benefits, but for our environment and culture!

• You'll work with a great group of people in a highly collaborative team and results oriented atmosphere
• You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
• You’ll work with large, sophisticated, and progressive clients throughout North America
• We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.