Engagement Manager/Project Manager

Posted Yesterday
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Richmond, VA, USA
Hybrid
Mid level
Software • Analytics • Consulting • Big Data Analytics
The Role
Lead client engagements for custom software implementations, managing planning, budgets, delivery, risks, economics, requirements, and client relationships. Translate business and system needs into actionable technology implementation plans, facilitate executive stakeholder buy-in, oversee engagement teams, coordinate with software development teams, resolve testing and execution issues, and provide status updates, billing discussions, and satisfaction reviews.
Summary Generated by Built In

About the job

At EnterBridge we are hiring an Engagement Manager supporting a portfolio of clients. EnterBridge is a software consulting business that designs and implements custom software solutions.

What you will Do

  • Lead engagement planning and budgeting.
  • Direct on time, quality delivery of custom software implementation.
  • Manage engagement economics.
  • Manage engagement risk.
  • Partner with clients to analyze and understand their system needs.
  • Provide recommendations on the best way to execute client strategies with technology investment.
  • Facilitate buy-in of proposed solutions from top management levels at the client.
  • Perform root cause analysis of issues identified in testing or system execution.
  • Defining deliverable structure and content including requirements gathering from stakeholders.
  • Manage engagement team, act as the bridge between the client and software development team.
  • Act as a project manager on each engagement.
  • Manage relationship with clients including weekly status updates, billing discussions, client satisfaction reviews, etc.

What you will Bring

  • 3–6 years of experience customer implementations or consulting roles
  • Strong organizational and stakeholder management skills, you can juggle multiple accounts and timelines.
  • Ability to translate complex workflows into actionable implementation plans.
  • Ability to work effectively with both business and technical stakeholders.
  • Bachelor’s degree in business, information systems, data analytics, economics, or other relevant field of study.
  • Curiosity about new technologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.

Skills Required

  • 3–6 years of experience in customer implementations or consulting roles
  • Strong organizational and stakeholder management skills
  • Ability to manage multiple accounts and timelines
  • Ability to translate complex workflows into actionable implementation plans
  • Ability to work effectively with business and technical stakeholders
  • Bachelor’s degree in business, information systems, data analytics, economics, or a related field
  • Curiosity about new technologies
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
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The Company
HQ: Richmond, VA
27 Employees
Year Founded: 2002

What We Do

EnterBridge Technologies develops software solutions for enterprise businesses, tailoring custom software to clients’ operational needs and helping organizations adapt and scale. Its services include custom, mobile-workforce, and pricing software, alongside big-data analytics, business-intelligence services, data management, visualization, and data science. The company applies analytics and software to convert business data into actionable insights, supporting strategic decisions, improved customer experiences, new services, and business growth.

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