Engagement Manager_Decision Scientist_5

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Engagement Manager / Account Manager – Telecom

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal.

Note: This position is not eligible for Immigration Sponsorship at this time.

Key Responsibilities

• Build, develop & maintain client relationships with a key Fortune 50 Telecom client

• Identify and pursue new business opportunities within existing accounts on the lines of analytics solutions in predictive analytics, artificial intelligence & machine learning

• Completely control key metrics like revenue, profitability for the account and be clear on reasons for deviations

• Understand, prioritize and communicate client requirements to the team.

• Support effort estimation of development team and resolve conflicts regarding features and requirements.

• Collaborate with cross-functional teams to ensure quality of deliverables and alignment of deliverables as per client requirements.

• Understand customer needs and provide feedback to the product team to help drive product development.

• Helping client organizations achieve better ROI, efficiencies by proposing methods and ideas or usage of Fractal IP and accelerators

• Preparing and answering RFPs, RFIs and RFQs, and drive any rate specific negotiations

• Manage and communicate with stakeholders, ensure that the teams follow operational discipline

• Delighting clients with customer experience & pleasant journey through the project

Must haves

• Must have managed portfolio of $10M or more

• Experience in Mining & Account Management roles

• 10+ Years Experience

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $150k - $175k. In addition, you may be eligible for a discretionary bonus for the current performance period.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!