Engagement Director - Supply Chain Planning

Reposted 8 Hours Ago
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Atlanta, GA, USA
In-Office
Expert/Leader
Retail • Software • Consulting
The Role
The Engagement Director oversees software implementation success, manages internal resources, advises clients on change management, and develops team members.
Summary Generated by Built In
We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

Responsible for overall success of an implementation in addition to internal resource management and career development. Must oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers. Advise clients on the development of change management plans. Performs on-going risk analysis and provides support of sales activities. Develops and mentors line managers and team members. Ability to communicate with C-level Executives. Engagement management and influencing skills. Ability to up-sell, build and manage existing customer relationships.
MINIMUM REQUIREMENTS

  • Four-year bachelor’s degree in industrial engineering, logistics, or information systems. MBA preferred
  • 7-10 years of prior software implementation consulting experience with at least 5 - 10 years of WMS or supply chain software experience
  • 10-15 years of experience leading a professional services group
  • Exceptional written and oral communication skills
  • Resource planning and management experience with supply chain systems and software implementations
  • Average travel 50 - 75%
  • Excellent analytical, problem solving, and communication skills

#LI-TS1

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.  In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Skills Required

  • Four-year bachelor's degree in industrial engineering, logistics, or information systems
  • 7-10 years of prior software implementation consulting experience
  • 5-10 years of WMS or supply chain software experience
  • Exceptional written and oral communication skills
  • Resource planning and management experience with supply chain systems
  • Average travel 50 - 75%

Manhattan Associates Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.

  • Fair & Transparent Compensation Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
  • Wellbeing & Lifestyle Benefits Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
  • Parental & Family Support Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.

Manhattan Associates Insights

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The Company
HQ: Atlanta, GA
3,418 Employees
Year Founded: 1990

What We Do

For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.

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