Do you love developing partnerships? Are you always thinking of creative ways to influence others? Are you organized, detail-oriented and self-motivated? Do you enjoy interacting with different people in a variety of settings? Then the Engagement Coordinator role may be for you! As the Engagement Coordinator, you will be responsible for the development, implementation and optimization of Gas South’s strategic channel partnerships. This role will engage with partners in a variety of markets and industries to drive customer engagement and increase enrollments. This role will also drive programs and process improvements to improve the customer experience, increase sales conversion and referral enrollment opportunities. This role will represent Gas South at partner visits, festivals, trade shows and a variety of other strategic partner hospitality events.
Are you a fit?
A successful candidate for this role is proactive, goal-oriented, and an effective communicator. You have well-developed communication (written and verbal) and interpersonal skills, and possess the ability to communicate effectively with colleagues, stakeholders, and partners at all levels. You value diversity and build / maintain relationships based on honesty and trust.
Additional Responsibilities
- Manage, monitor and report sales channel performance.
- Develop and track business performance metrics.
- Support implementation of new sales channel partners processes and technologies.
- Regularly communicates program results both internally and to partners.
- Support the creation and distribution of partner communications about Gas South rates, program changes and highlights.
- Monitor customer experience through engagement efforts to ensure the customer experience alligns with Gas South standards and expectations.
- Supports planning and organizing events to promote and showcase Gas South to partner groups.
- Develop and execute program and process improvements.
- This position does require about 25% local travel to customer properties and some non-business hours events.
Experience
- Bachelor’s degree in Management, Business Administration, or related field.
- Minimum of 1-2 years relevant work or internship experience in Marketing, Sales or related field.
- Ability to build strong relationships both internally and externally.
Preferred Experience
- Ability to drive results through others, and hold others accountable
- Strong communication and presentation skills.
- Strong focus on the metrics that drive the business.
- Bilingual English-Spanish skills preferred
Location Requirements
Atlanta, GA; Hybrid
Physical Requirements
Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues.
Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments.
Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings.
Driving: Ability to drive to the office 2-3 days per week and to offsite meetings as needed.
Pay range is commensurate with education, experience, specialized skills or certifications, etc.
Our Purpose and Culture
At Gas South, we approach each day knowing we have an opportunity to make a difference in people’s lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert’s Big Adventure and many others, we’re proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.
Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination.
Benefits for full-time employees include:
- Full medical, dental, and vision coverage
- Employer-paid life and disability coverage
- Annual employer contributions of up to 12.5% to your 401k
- Remote work options available based on business needs
- Annual performance incentive is a % of annual benchmark based on position level
- Paid four-week sabbatical every five years
- Opportunities to volunteer in the community
- Education assistance up to $5250 per year
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What We Do
Gas South is the largest retail natural gas provider in the Southeast. In December 2020, Gas South acquired Infinite Energy and now serves over 425,000 residential, business and governmental customers throughout the Southeast. While growing in size, our purpose remains the same, to “Be A Fuel For Good”. We’re dedicated to putting people first in everything we do. That means we offer low rates with no deposit, exceptional customer service and our commitment to give 5% of profits to support children in need. We’re also committed to investing in our employees. By encouraging our associates to grow in their careers, we can make our employees’ lives better—and that makes Gas South better. Since 2016, we’ve been recognized as one of the “Top Workplaces in Atlanta” four times by the Atlanta Journal-Constitution. We approach every day knowing we have an opportunity to make a difference, and the difference is good. Gas South is a wholly owned subsidiary of Cobb EMC, one of the country’s largest electric cooperatives. For more information, visit GasSouth.com.
