Engage Life Director

Posted 2 Days Ago
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San Jose, CA, USA
In-Office
78K-90K Annually
Junior
Real Estate • Hospitality
The Role
Develops and manages resident engagement programs, events, calendars, transportation, volunteers, vendors, and program staff in a senior living community. The role evaluates resident interests, oversees budgets and personnel, supports community growth and public relations, manages move-in engagement activities, and serves regularly as manager-on-duty. Driving responsibilities may include transporting residents or attending social activities.
Summary Generated by Built In
Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.


Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification.
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location


As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!


Responsibilities

Develops and implements programs of interest and meaning to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. Manages and supervises the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable).


  • Manages the Atria Resident Discovery tool (ARD), including completing Learn.Do.Try. (LDT) surveys, monthly event calendar, and all move in actions related to Engage Life for all residents.
  • Researches, evaluates, approves, develops and modifies community events and programs, according to resident interests and “8 Dimensions of Engagement”.
  • Prepares and publishes an engaging and creative monthly program calendar which incorporates the communities’ events and programs by the 1st of every month (ex. December calendar due Nov 1).
  • Manages all aspects of the Engage Life program.
  • Engages and motivates residents resulting in program participation.
  • Contributes to community growth by participating in sales activities.
  • Engages in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories.
  • Manages departmental needs and goals within department budgets.
  • Recruits, researches, and approves schedules and supervises programs leaders, general contractor entertainers, volunteers, religious professionals and vendors.
  • Responsibly manages and supervises all Active Aging and Transportation personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
  • Serves as the community’s “manager-on-duty” on a regular basis.
  • Determine and manage community resident transportation operation, including scheduling of outside events and similar operational decisions.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • Recruits, approves, trains and manages volunteers where applicable.
  • May perform other duties as needed and/or assigned.
Qualifications
  • Bachelor’s degree (B.A.) from four-year college or university; one to two years related experience and/or training.
  • Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
  • Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
  • Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
  • Able to operate standard office equipment.
  • Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
Salary RangeRange from $78,000.00/yr - $89,700.00/yr, dependent on prior work history and experience

Skills Required

  • Bachelor's degree from a four-year college or university
  • One to two years of related experience and/or training
  • Clear verbal communication and ability to present information accurately under stressful conditions
  • Positive attitude and team-oriented communication
  • Performance management skills, including coaching and documenting performance issues
  • Independent judgment and discretion in making community decisions
  • Ability to operate standard office equipment
  • Ability to use computers, iPad/tablets, Microsoft Word, internet, email, and social media
  • Valid driver's license
  • Compliance with Atria motor vehicle policy standards
  • Ability to perform driving responsibilities using a company-provided or personal vehicle
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The Company
10,000 Employees
Year Founded: 1996

What We Do

Atria is a privately held senior living management company providing independent living, assisted living, supportive living, and memory care communities. Its services include residential care, dining, social activities, caregiver support, and 24-hour assistance, with a mission centered on helping older adults live well, maintain independence, and enjoy a connected community environment.

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