What success looks like in this role:
The ideal candidate will have hands-on experience in deploying software, managing updates, and ensuring compliance for end-user devices (Windows) using Microsoft Intune and related Microsoft Endpoint Management (MEM) tools. The role will involve troubleshooting infrastructure and client issues, managing device compliance, and optimizing deployment workflows to ensure efficiency and effectiveness. Custom reporting, system upgrades, and exploring new features within Intune are essential parts of the position.
Responsibilities and Accountabilities:
- Experience: Minimum 3-4 years of hands-on experience with Intune (or Microsoft Endpoint Manager) for Software Distribution, Patch Management, and Device Compliance.
- Enterprise Support Processes: Lead execution of enterprise support processes, including Incident Management, Problem Management, Change Management, Service Request Management, Asset & Configuration Management. 3-4 years' experience in engineering, building, and supporting a large, heterogeneous, multi-platform (Windows, mobile) environment.
- Software Deployment & Update Management: In-depth experience in cloud-based software deployment, managing updates, and configuring patch rollout policies using Intune and Endpoint Configuration Profiles.
- Deployment Troubleshooting & Incident Resolution: Lead the resolution of deployment failures, ensuring timely and successful software rollouts across devices. Proactively investigate deployment-related incidents and provide effective solutions.
- Infrastructure Knowledge: Experience in client-side troubleshooting of Intune-managed devices, including issues related to device enrollment, compliance policies, application deployment, and security updates.
- Intune Concepts: Strong knowledge of Microsoft Intune configuration and architecture, including:
- Device Enrollment (Azure AD Join, Autopilot)
- Compliance Policies and Configuration Profiles
- Software Deployment via Intune (Windows, iOS, Android)
- Security Updates and Patch Management via Intune
- Integration Experience: Hands-on experience in integrating Autopilot, Azure Active Directory, and Intune for end-to-end device lifecycle management. Familiarity with integrating PowerShell scripts and graph API for advanced deployments and automation.
- System & Platform Expertise: Knowledge of configuring and managing software and security patches on various platforms (Windows 10/11).
- Scripting and Automation: Proficiency in PowerShell scripting for automating repetitive tasks, troubleshooting, and integrating custom solutions with Intune. Experience using tools like Azure CLI or Microsoft Graph API is a plus.
- Reporting and Metrics: Create custom Intune reports for device compliance, software deployment status, patching status, and asset management. Maintain and optimize reporting for license validation, software usage, and deployment schedules.
- Service Improvement: Ability to assess and improve existing workflows and Service Improvements related to device management, patch management, and software distribution using Intune. Regularly evaluate the latest features and improvements in Microsoft Intune and Endpoint Manager.
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You will be successful in this role if you have:
BA/BS degree and 3-4 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- Bachelor’s degree or equivalent combination of education and experience
- 3–4 years of hands-on experience with Microsoft Intune or Microsoft Endpoint Manager
- 3–4 years of experience engineering, building, and supporting large heterogeneous Windows and mobile environments
- Experience with software distribution, patch management, device compliance, and cloud-based software deployment
- Experience troubleshooting Intune-managed devices, enrollment, compliance policies, application deployment, and security updates
- Knowledge of device enrollment, Azure AD Join, Autopilot, compliance policies, configuration profiles, and Intune software deployment
- Hands-on experience integrating Autopilot, Azure Active Directory, and Intune for device lifecycle management
- Proficiency in PowerShell scripting for automation and troubleshooting
- Experience creating custom Intune reports for compliance, deployment, patching, and asset management
- Familiarity with Azure CLI or Microsoft Graph API
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
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Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
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Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
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What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
