What success looks like in this role:
- High-Level Description: Position will be for Image Engineer, Windows 10 and 11 - Image build and operating System deployment methodologies. Hands on experience on creation & update / Refresh gold images along with hardware evaluation / integration is required. Develop / update Task sequence and knowledge on various deployment methods. Proficient knowledge on software / patch deployments required.
Responsibilities and Accountabilities:- Delivering Image Management services which includes creating customized windows images from source, Windows 10/11, tier 3 incident management
- Test of software packages created for distribution via SCCM/Intune/co-pilot
- Creation, further development and maintenance of SCCM task sequences for OS deployment
- Evaluation of new Windows 10/Win11 GPO's
- Represent the Image Management services for the specific account and act as a single point of contact (SPOC) for the customer, internal operations and service delivery teams
- Coordinate critical customer issues as well as new release and change implementations.
- Update and maintain operations manual and contractual reports
- Identify areas of improvement in the account, propose and oversee implementation of CSIP’s
- Approve implementation of technical documentations
- Developing and testing Windows client Operating system master images (Windows Windows 10/11.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK /Intune, when working as an individual contributor for small to medium sized accounts
- Test and integrate device driver for new hardware models if working as an individual contributor for small to medium sized accounts.
- Interact with TSDL's/CDE's/SDM’s and clients as required to gather end to end requirements of the build, document them and get signed off.
- Conduct peer review / Quality assurance for builds or changes being carried out by peers.
Necessary skills: - Strong understanding of ITIL, specific to Change & Release management
- Ability and willingness to take direction from team Lead, SDM and Client Executives
- Ability to work in a team environment
- Able to adapt to a changing technical environment
- Ability to coach other members of team in their area of expertise
- Ability to communicate clearly with all team members and end-users
- Ability to work with a sense of urgency
- Customer facing presentation and consulting skills
Certifications:
ITIL Foundation (optional),
Certification on Configuration Manager (Optional in case of Good knowledge)
#LI-UG1
You will be successful in this role if you have:
BA/BS degree and 3-5 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- Bachelor's degree (BA/BS) or equivalent combination of education and experience with 3-5 years relevant experience
- Hands-on experience creating and updating Windows 10/11 gold/master images
- Experience with OS deployment methodologies and creating/maintaining SCCM task sequences
- Experience with MDT, SCCM (Configuration Manager), Intune, and Windows ADK
- Proficient knowledge of software and patch deployment via SCCM/Intune (testing packages)
- Experience evaluating and integrating device drivers and new hardware models
- Knowledge of Windows Group Policy (GPO) evaluation and configuration
- Change and Release management knowledge aligned to ITIL practices
- Customer-facing presentation, consulting skills, and ability to act as single point of contact
- Ability to coordinate critical customer issues, update operations manuals, and produce contractual reports
- ITIL Foundation certification
- Configuration Manager certification
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
-
Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
-
Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
-
Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
