Energy Services Administrator
Location: Elland, UK
Join World Kinect and help power a more sustainable future.
As an Energy Services Administrator, you’ll play a key role in supporting our clients and internal teams with energy data management, regulatory compliance, and project coordination. This is a fantastic opportunity to be part of a global energy solutions company that values innovation, collaboration, and customer success.
Schedule: Hybrid - IN OFFICE - Monday, Tuesday, Wednesday. WFH - Thursday and Friday.
What You’ll Do:Be the first point of contact for client inquiries, delivering exceptional service via phone and email.
Maintain and analyze energy data, producing reports and spreadsheets to support legislative compliance and energy-saving initiatives.
Coordinate with suppliers and contractors to ensure timely and accurate service delivery.
Partner with internal energy consultants to prepare for client meetings, ensuring all relevant documentation is in place.
Draft and manage client agreements, ensuring accuracy and compliance.
Process legislative refunds and manage site changes, including additions, removals, and tenancy updates.
Support metering and siteworks projects, guiding clients through each step.
Keep CRM systems up to date with meter data, contracts, and agreements.
Participate in ongoing training, monthly one-on-ones, and performance reviews to support your growth.
Contribute to process improvements and share ideas that enhance service delivery.
Uphold World Kinect’s values by treating customers with fairness, transparency, and respect.
Excellent communication skills, both written and verbal.
A collaborative mindset and strong team spirit.
Ability to manage multiple priorities and meet deadlines.
A passion for delivering outstanding customer service.
Previous experience in administration and customer support.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Strong organizational skills and attention to detail.
Self-motivation and the ability to work independently.
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World Fuel Services Europe, Ltd.
What We Do
Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.
