The Role
Designs and delivers instructor-led and virtual training for non-technical users, simplifying complex concepts into practical, role-based learning. Collaborates with SMEs and IT to build end-to-end learning journeys, hands-on practice, job aids, and simulations. Measures training effectiveness, identifies knowledge gaps, and iterates content to drive adoption. Works independently, adapts delivery to learner needs, and focuses on real-world application. Remote role requiring US citizenship or green card.
Summary Generated by Built In
End-User Training & Adoption Specialist
This position will be providing training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions. They will adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement. They will continuously improve training based on feedback, user readiness, and identified knowledge gaps. This is a remote role. You must be a US citizen or Green card holder.
Business Acumen
- Strong communication skills to simplify complex concepts for non-technical users and adapt messaging based on learner needs
- Effective collaboration with business, SMEs, and IT to align training with real-world scenarios
- Ability to work independently while delivering training aligned to timelines and adoption goals
- Detail-oriented in designing clear, structured learning experiences that reduce confusion
- Adaptable approach to adjust delivery, pacing, and methods based on audience feedback
- Strong analytical skills to identify learning gaps and improve user comprehension and confidence
- Knowledge of adult learning principles, emphasizing practical, hands-on application
- Focus on enabling users to apply learning directly to day-to-day responsibilities
Technical Skills
- Instructional design expertise focused on non-technical audiences
- Experience delivering instructor-led and virtual training with guided, hands-on practice
- Proficiency in content development tools (e.g., PowerPoint, Articulate, Camtasia)
- Ability to design role-based, scenario-driven training for real-world application
- Experience building end-to-end learning journeys (pre-work, training, reinforcement)
- Strong system knowledge to demonstrate workflows in a business context
- Skilled in creating practical learning assets (job aids, simulations, exercises)
- Experience measuring training effectiveness and refining content based on feedback and adoption outcomes
- 3E Elite and law firm experience if possible
This position will be providing training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions. They will adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement. They will continuously improve training based on feedback, user readiness, and identified knowledge gaps. This is a remote role. You must be a US citizen or Green card holder.
Business Acumen
- Strong communication skills to simplify complex concepts for non-technical users and adapt messaging based on learner needs
- Effective collaboration with business, SMEs, and IT to align training with real-world scenarios
- Ability to work independently while delivering training aligned to timelines and adoption goals
- Detail-oriented in designing clear, structured learning experiences that reduce confusion
- Adaptable approach to adjust delivery, pacing, and methods based on audience feedback
- Strong analytical skills to identify learning gaps and improve user comprehension and confidence
- Knowledge of adult learning principles, emphasizing practical, hands-on application
- Focus on enabling users to apply learning directly to day-to-day responsibilities
Technical Skills
- Instructional design expertise focused on non-technical audiences
- Experience delivering instructor-led and virtual training with guided, hands-on practice
- Proficiency in content development tools (e.g., PowerPoint, Articulate, Camtasia)
- Ability to design role-based, scenario-driven training for real-world application
- Experience building end-to-end learning journeys (pre-work, training, reinforcement)
- Strong system knowledge to demonstrate workflows in a business context
- Skilled in creating practical learning assets (job aids, simulations, exercises)
- Experience measuring training effectiveness and refining content based on feedback and adoption outcomes
- 3E Elite and law firm experience if possible
Skills Required
- US citizen or Green Card holder
- Instructional design expertise focused on non-technical audiences
- Experience delivering instructor-led and virtual training with guided, hands-on practice
- Proficiency in content development tools (PowerPoint, Articulate, Camtasia)
- Ability to design role-based, scenario-driven training and end-to-end learning journeys
- Experience creating practical learning assets (job aids, simulations, exercises)
- Experience measuring training effectiveness and refining content based on feedback and adoption outcomes
- Strong communication, collaboration with business/SMEs/IT, and stakeholder management skills
- Knowledge of adult learning principles and ability to adapt delivery based on learner needs
- 3E Elite and law firm experience
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The Company
What We Do
Kaizen is an insights, data, and consulting products and services company that provides clients unmatched speed to achieving business objectives. Working from client and industry data, Kaizen combines its advanced analytics solutions and secure suite of API data from KaizenDataLabs™, with decades of proven subject matter expertise to deliver actionable and accessible insights across the value chain. For more information, visit http://www.kaizenanalytix.com, or email us at [email protected] Looking to join the team? Check out the careers page on our website for job listings, or email us at [email protected]
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