Business Development Executive (End User)

Summary

End User Sales is a key growth area within the business therefore we need to implement a bridge between the lead generation team and sales account managers. This new Business Development Executive role will sit within the sales team and this will serve as the anchor to ensure fully developed sales opportunities

This role is designed to find new business opportunities within customer accounts, fulfil requirements, work with the sales and other teams to fulfil larger/complex requirement and develop the customer into a managed account. Once the account meets a certain criterion for a ‘managed account’, it is passed over to an account manager who takes over the relationship.

Within the role, you will aim to create net new business from our future accounts and redevelop business relationships from our current accounts, building your own allocated data. You will own the relationship with these accounts, manage day-to-day sales, and escalate larger opportunities to the account management team

As a BDE you will have two primary KPIs. A dedicated monthly gross profit target which you can meet/exceed by serving the day to day requirements from your allocated data set & other inbound avenues. Alongside this you will have and a second gross profit target which is delivered when the larger/complex opportunities are closed by the account managers.

Although this role is within the End User Sales division, you will be expected to sell Techbuyer’s full offering: End User, new enterprise, trade and buy back. The KPIs will be set across all areas but heavily weighted within End User to begin with.

You will be tasked with understanding the full Information Technology needs of each end user, building peer-to-peer relationships across the customers and prospects, and correctly positioning the whole portfolio of Techbuyer’s products, services and enterprise solutions.

You will be expected to manage your own time, work with both the pre- and post-sales technical architects to help designing solutions that meet your customer’s unique business needs whilst gaining support and expertise from your peers, internal resource and from our Vendor and Distribution relationships. Key vendors (but not limited to) that you will be working with would include HPE, VMware, Veeam, AWS and Microsoft.

Progression

This role offers a pathway to progress to a Business Development Manager within 12 months, subject to performance. With this promotion comes increased responsibility and a corresponding salary uplift. The expanded responsibilities will play a pivotal role in driving the growth of the Business Development unit, while also contributing to the success of the End User Sales division and other departments across the business

Essential Role Requirements:

• Calm and considered approach to working under pressure
• Positive, open, fair-minded and good-humoured
• Enjoy working in a busy and energetic environment
• Accountability and honesty in communication with colleagues
• A desire to challenge yourself and learn new things every day.
• Using good judgement and professionalism to build relationships with customers and colleagues
• Excellent written and verbal communication skills

Desirable Skills & Personal Qualities:

• Understanding of IT components and configuring IT systems is an advantage but not essential, we have an experienced Testing department ready to field any enquiries

• Excellent planning and organising skills
• Excellent admin and data input to track progress, opportunities and sales

• Interest in and enthusiasm for the idea of a circular economy

• A ‘can do, no quit’ attitude is most welcome!

Role Responsibilities – Reactive

• Answering incoming phone enquiries about stock pricing and availability

• Monitoring website activity to convert any potential sales to completion

• Communicating frequently with previous and potential customers

• Undertake any offered training and education to familiarise yourself with our products and systems

• Provide information and guidance (with the assistance of colleagues) to customers to close sales

Role Responsibilities – Proactive

• Develop new business from an allocated data set
• Develop lead generation leads from a base level to a qualified opportunity/account
• Sell and meet individual sales targets from your allocated data set and other inbound avenues
• Hand over larger/complex opportunities to the account managers – AKA: Opportunities
  • Track the progress of the handed over opportunities
  • Track closed gross profit from the handed over opportunities
• Develop accounts to a certain point, where they can be handed over to an Account Manager
  • Track which accounts have been handed over
  • Track the amount of gross profit handed over accounts generate once passed on

Salary

The role will include a base + OTE. The OTE potion is your ‘commission’. This is based on the company’s performance towards sales targets.

Salary detail to be discussed during the interview