End of Contract Advisor

Posted 11 Hours Ago
Be an Early Applicant
Zaventem, BEL
In-Office
Entry level
Automotive • Financial Services
The Role
Perform administrative contract closings in Miles, review and validate termination documentation for compliance, handle Salesforce cases and shared mailboxes for termination and invoice queries, and respond to customer emails accurately and timely.
Summary Generated by Built In

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your responsibilities

After our Remarketing department launches the expertise in the designated system, the Contract Termination Team comes into action. Your main responsibilities are:

  • Perform the administrative closing of contracts in Miles
  • Review and validate contract termination documentation, ensuring completeness and compliance with internal procedures
  • Handle Salesforce cases related to contract termination queries, the majority is early termination proposals and invoice related questions
  • Manage multiple shared mailboxes and ensure timely, accurate responses to incoming email inquiries

Who are we looking for?

  • You are fluent in Dutch, English and French
  • You have strong administrative skills and have a hands-on mentality
  •  Experience with tools like Miles and Salesforce are a plus but not a must
  • you can distinguish main and secondary issues
  • you work accurately and attentively
  • you are a team player

What do we offer?

Join Ayvens – Drive the Future of Mobility
At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

  • providing extensive training opportunities
  • clear talent development plans
  • fair and competitive compensation
  • You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
  • Healthy work-life balance
  • Flexible working hours
  • Possibility of homeworking
  • Thorough onboarding process and performance feedback
  • Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

We are Ayvens. We’re ready for what’s next.
Are you? Apply now and be part of the journey.

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

Skills Required

  • Fluent in Dutch, English and French
  • Strong administrative skills and hands-on mentality
  • Ability to distinguish main and secondary issues (prioritization)
  • Work accurately and attentively
  • Team player
  • Experience with Miles and Salesforce
Am I A Good Fit?
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The Company
HQ: Paris
7,435 Employees

What We Do

Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is the leading global sustainable mobility player committed to making life and business flow better. By bringing together complementary capabilities and expertise built over decades, our legacy companies saw an opportunity to reimagine mobility as we know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 14,500 employees across 42 countries, 3.4 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. Ayvens. Better with every move.

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