At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.
The Encounter Data Specialist is a key member of the WelbeHealth configuration team, and is accountable for supporting and ensuring the successful and compliant submission of encounter data reporting to both CMS (federal) and state agencies.
This role is different because the Encounter Data Specialist at WelbeHealth:
- Plays a critical role in ensuring accurate and compliant encounter data submissions, directly supporting organizational compliance, reporting integrity, and operational success within a highly regulated healthcare environment
- Partners cross-functionally with internal teams and external vendors to investigate encounter submission issues, identify root causes, resolve data discrepancies, and support scalable encounter reporting processes as WelbeHealth continues to grow
We care about our team members. That’s why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Ensure encounter data submissions meet federal and state requirements
- Analyze and interpret encounter data errors to identify potential issues and trends
- Review and resolve encounter errors in a timely manner to achieve and maintain high encounter submission acceptance rates
- Monitor monthly federal and state encounter data reports and create an error resolution plan
- Stay informed of federal and state updates for encounter data rules and regulations
- Work closely with both internal and external partners to identify issues and perform root cause analyses on encounter rejections related to claims data and eligibility
- Support new implementations of encounter submissions to CMS and state necessary to accommodate company growth
Job requirements include:
- High school diploma or equivalent
- Minimum of three (3) years of experience with encounter data submissions and resolution; five (5) years of experience as a healthcare claims supervisor or above may be substituted
- Excellent organizational, time management, and communication skills
- Proficient with office and electronic communication (i.e., Excel and Microsoft Office)
- Ability to work independently with minimal supervision
- Demonstrated ability to prioritize in a fast-paced environment
We are seeking an Encounter Data Specialist who is detail-oriented, analytical, and collaborative, with a strong understanding of encounter data processes, claims operations, and regulatory requirements. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Skills Required
- High school diploma or equivalent
- Minimum of three years of experience with encounter data submissions
- Five years of experience as a healthcare claims supervisor may be substituted
- Excellent organizational, time management, and communication skills
- Proficient with office and electronic communication (i.e., Excel and Microsoft Office)
- Ability to work independently with minimal supervision
- Demonstrated ability to prioritize in a fast-paced environment
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
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