Encompass Administrator

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Boston, MA
Hybrid
120K-145K Annually
3-5 Years Experience
Fintech • Real Estate
Stavvy is a digital mortgage platform that helps mortgage professionals grow their business and ditch the paper process.
The Role

Who we are 


Stavvy is transforming how business is conducted remotely by making complex legal and financial transactions easier, safer, and more accessible to all. Whether we are working to enable title companies to facilitate remote closings in a safe way, better connecting lenders with the businesses they use during the home buying process, or building the next set of tools for the platform, Stavviators (our employees) are disruptors at heart. Our team is constantly iterating, solving problems, and working together to simplify life's defining moments. If you want to help power the paperless revolution, join us at Stavvy!


As our Encompass Administrator, you will provide ongoing support for the Loan Origination System. You will act as an internal consultant with the business for 1) day to day application support and 2) the managing of enhancement initiatives. This position is key to understanding current state issues, documenting solution requirements, and performing the required configurations in Encompass.

What You'll Do

  • Act as the system administrator/super user responsible for configuring and executing application changes in Encompass
  • Collaborate with Encompass Support to resolve issues and improve system enhancements
  • Work with Product and Development teams to provide insights and recommendations for new features and workflow enhancements related to the Encompass integration
  • Remain abreast of current application releases, functionality, and other components and assist with various application related management tasks
  • Assist with coordinating/implementing changes, software installations, and upgrades with IT department and appropriate management personnel
  • Digest both verbal and written requirements and directly configure an Encompass instance in accordance with these requirements
  • Configure Loans in Encompass that are fully representative of lending scenarios (digital closing with eNote, refinance hybrid, etc)
  • Configure workflows in Stavvy Test Encompass instances that are representative of Lender Encompass workflows so that our integration can be appropriately tested internally
  • Collaborate cross-functionally with engineering & QA teams that are building enhancements to the Encompass integration and configuring it for specific customer instances
  • Diagnose errors being produced by Encompass during loan configuration and/or integration, then resolve them in a timely manner

Who You Are

  • 4+ years of experience as Encompass Administrator at a lender
  • Experience with external customer vendor integrations to Encompass, experience with Encompass Consumer Connect (nice to have)
  • In-depth knowledge of the Encompass LOS, including forms, document management, and all aspects of how Encompass is used for loan origination
  • A hands-on administrator that is comfortable directly configuring changes in the Encompass LOS
  • Knowledgeable about the different steps in the mortgage origination process
  • Strong interpersonal skills to collaborate both with internal engineering & QA teams, as well as external Encompass & business stakeholders
  • Encompass Certification required

Compensation Education

  • Stavvy is committed to competitive and equitable pay for all Stavviators. The listed pay range for this role is a good faith estimate of the hiring range for this position. Compensation offered will be determined based on several factors including an individual’s experience, qualifications, and geographic location.
  • The Boston based range for this full time position is $120,000 - $145,000

What We Offer

  • Fully Covered Medical Insurance
  • Dental and Vision Insurance
  • Equity
  • Unlimited PTO
  • Paid Holidays
  • 401K
  • Office centrally located in Boston’s financial district
  • Paid Parental, Medical & Military Leave
  • Competitive salary and generous stock options
  • Core values-based leadership
  • Endless opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Stavvy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

What the Team is Saying

Ann
Marie
Luke
Kosta Ligris
The Company
Boston, MA
120 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Stavvy is a digital mortgage platform that helps real estate and mortgage professionals grow their business and ditch the paper process.

Our digital mortgage platform makes it easy for real estate stakeholders to collaborate with lending, title and settlement, notarial, and loan servicing partners. In one secure platform, users access tools that boost productivity, dismantle communication silos, and deliver exceptional customer experiences.

Stavvy is more than just a digital mortgage platform with popular eClosing features like remote online notarization (RON), eSign, and eRecording. We’re a balanced blend of easy technology and industry savvy.

The team behind the platform is a mix of technologists, cybersecurity experts, consumers, eNotarization guides, regulatory specialists, and former government-sponsored enterprise (GSE) staff members. We understand customers’ pain points and offer flexible features and workflows that alleviate friction and waste.

Why Work With Us

We’re breaking down a complex industry, manual processes, and ingrained thinking in a concise way to drive digital adoption. We like to say that there are jobs, and then there is a career at Stavvy. Working here means you get to challenge the status quo and do work that creates meaningful, sustainable impact while surrounded by the very best people

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Stavvy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

While most of our team is based in Boston and enjoys hybrid work, our flexible policy allows employees to work where they feel most comfortable.

Typical time on-site: Flexible
Boston, MA
Located in the heart of Boston's financial district, our new office is easily commutable (5 minute walk to south station and multiple t stops) and is surrounded by many restaurants and shops. We cater happy hours once a quarter and lunch every Tuesday/Thursday from a variety of local restaurants.

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