Encompass Administrator - Remote

Bay Equity is a full-service retail mortgage lending institution headquartered in Corte Madera. In 2011 and 2012, San Francisco Business Times named Bay Equity among its "Top 100 Fastest-Growing Private Companies" in the Bay Area. Bay Equity has operations centers in California, Oregon, Washington, and Colorado.

• Develop and deploy critical changes to the ICE Encompass Loan Origination System (LOS).
• Facilitate timely decisions to maintain project schedule and quality.
• Document all changes to the LOS with strict adherence to SOX documentation standards.
• Provide management with regular project updates, maintain trusting relationships, identify project risks and assist by providing prudent and timely recommendations for solutions to business unit leaders.
• Lead small and large complex projects to achieve key business objectives.
• Execution knowledge in defining, understanding and managing scope, solutions and related issues within the Encompass LOS.
• Understanding drivers for change and managing a change (scope/schedule/cost/benefits/quality).
• Understanding and defining stake holder expectations, define escalation paths and manage the project communications at appropriate levels to proactively mitigate potential new issues due to under-communicating.
• Effective communication of IT changes/issues/risks/mitigation/action plans.
• Effective planning and management of meetings & tracking action items to closure utilizing online project management software.
• 80% Encompass System administration, 10% project management, 10% general LOS/Business Technology Support

• Undergraduate degree with 4 to 7+ years of technical experience in a large enterprise environment.
• 4 to 6 Years of IT experience in all aspects of Systems Development Life Cycle (SDLC) and application development. Specifically supporting Encompass.
• Must have at least two years of ICE system administration work.
• Strong knowledge of mortgage banking process and tools.
• Comprehensive ICE Encompass and mortgage business knowledge.
• Proficiency in computer software including PowerPoint, Word and Excel.
• Problem solving ability to analyze and challenge conventional thought processes and use experience and/or intuition to create pragmatic solutions.
• Demonstrate a flexible mindset by adapting to and helping drive change.
• Basic understanding of JavaScript, VB code and business rule writing within the Encompass platform (Smart Client and Web).
• Excellent organizational skills and attention to detail, and excellent data analytic skills.
• Ability to allocate time efficiently; handle multiple demands and competing priorities.
• Strong communication (verbal and written), time management skills, fast learner, self-motivated, and comfortable taking initiative and handling multiple projects simultaneously.

We offer a comprehensive benefits package including medical, dental, vision, life insurance, and 401k. Compensation is based on experience and ranges from $90,000 - $120,000 annually. This is a full-time position.

Bay Equity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Bay Equity is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact our Human Resources Department at [email protected], or call 415/820-4525.