The Role
Fusion's Enablement & RevOps Operations Manager will collaborate closely with sales leadership, marketing, and product teams to ensure alignment and effectiveness across Enablement programs and continuously assess and improve enablement programs to drive sales performance and productivity.
Specifically, you will:
- Oversee the provisioning and management of sales tools such as Highspot, Gong, LinkedIn Sales Navigator, etc.
- Ensure all tools are properly configured, integrated, and utilized to their full potential.
- Conduct regular audits to ensure optimal tool performance and adoption.
- Plan, organize, and manage sales events including Sales Kickoffs (SKO), training sessions, and team-building activities.
- Coordinate logistics, agendas, and materials to ensure successful execution of events.
- Schedule and run regular sales meetings, including weekly Deal Desk meetings, team meetings, quarterly business reviews, and ad hoc strategy sessions.
- Prepare meeting agendas, presentations, and follow-up actions to drive productivity and alignment.
- Develop and maintain enablement reporting to track the effectiveness of sales tools and training programs.
- Analyze data to identify trends, areas for improvement, and opportunities for increased efficiency.
- Provide regular reports and insights to senior leadership.
- Design and deliver training programs to enhance the skills and knowledge of the sales team.
- Collaborate with sales leadership to identify training needs and develop content that addresses those needs.
- Monitor and evaluate training effectiveness to ensure continuous improvement.
- Work closely with sales, marketing, and product teams to ensure alignment on goals and strategies.
- Facilitate open communication and knowledge sharing across the organization.
Knowledge, Skills, and Abilities
- Strong organizational and project management skills.
- Hands-on use of Salesforce
- Excellent communication and presentation abilities.
- Ability to analyze data and generate actionable insights.
- Ability to work independently and as part of a team.
Qualifications (Education and Certifications)
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in sales enablement or a similar role within the SaaS/ tech industry.
- Proficiency in Highspot, Gong, LinkedIn Sales Navigator, and other sales tools.
- Experience in planning and managing events.
Milestones for the First Six Months
In one month, you will:
- Take ownership of all Revenue Office (RO) tools and technologies (e.g., Highspot, Gong, LinkedIn Sales Navigator)
- Lead calls – Deal Desk, Process & Procedure Meeting
- Demonstrate hands-on ownership and knowledge of Salesforce reporting from a RevOps perspective
In three months, you will:
- Build a plan and begin executing for Sales Kick-Off (SKO)
- Build a plan and begin executing for Top Performers Trip
- Report on Enablement progress across various programs and how they tie-back to KPIs (ramp time, pipeline, business Closed Won, etc.)
- Spend time with individual reps to ensure they have the knowledge to apply best practices for: sales methodology, deal desk approvals, deal structures – and proactively provide coaching to ensure reps are hitting their goals/targets
In six months, you will:
- Proactively plan for future next SKO
- Proactively plan for future Top Performers Trip
- Be viewed as a subject-matter-expert (SME) on all things to do with Enablement and the RevOps functions
- Be providing recommendations and plans on how to improve the Enablement and RevOps functions (reporting, liaising, deliverables, etc.)
Disclaimers
This position may be performed remotely anywhere within the United States except for the states of New York, California, and Colorado.
Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
What We Do
Fusion Risk Management is recognized as the most innovative and fastest growing provider of cloud-based enterprise software for business continuity risk management, IT disaster recovery and crisis management. Fusion is transforming the industry and has been named a leader in Gartner's Magic Quadrant for Business Continuity Management software.
Why Work With Us
Fusion provides a highly collaborative work environment where motivated employees can advance their careers and contribute to Fusion’s success. Work-life balance is of high importance at Fusion. We are committed to fostering an environment of trust, inclusion, transparency, innovation, and one that encourages hard work, passion, and having fun.
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Fusion Risk Management Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We have a Chicago headquarters and another office in London. While very much a remote environment, we encourage attendance for those that wish to work in office and sponsor a number of in-person & remote engagement activities.