EMS Transformation Strategist

Posted 5 Days Ago
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Financial District, San Francisco, CA, USA
In-Office
Mid level
Legal Tech
The Role
Lead definition and execution of digital transformation initiatives: evaluate and implement automation and AI solutions, manage project delivery, create reporting to track impact, collaborate cross-functionally, and communicate complex issues to senior leadership to drive continuous improvement.
Summary Generated by Built In

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary: The EMS Digital Transformation team is dedicated to identifying, evaluating, and implementing tools and technologies that drive efficiency, streamline processes, and save time across the organization. Our mission is to stay at the forefront of digital innovation, continuously seeking out new solutions that can transform the way we work.
As a Digital Transformation Specialist, you will play a crucial role in defining strategic objectives, implementing and managing projects to achieve these objectives, and creating effective reporting mechanisms to evaluate progress. This role requires effective collaboration, an entrepreneurial spirit, a drive to get things done, and the ability to focus on solutions in the face of adversity. Additionally, you will need to understand and communicate complex problems to the senior leadership team to facilitate strategic business decisions.
Key Responsibilities:
  • Define and implement strategic objectives for transformation initiatives.
  • Ability to implement and understand technical solutions towards transformation (i.e. Power Automate, AI, etc.)
  • Project manage the implementation of strategic objectives, ensuring timely and successful completion.
  • Create and maintain effective reporting systems to evaluate progress and impact of digital transformation projects.
  • Collaborate with various departments to identify and evaluate new tools and technologies that can enhance efficiency and streamline processes.
  • Communicate complex problems and solutions clearly to the senior leadership team to support strategic decision-making.
  • Foster a culture of innovation and continuous improvement within the organization.
  • Navigate challenges and focus on solutions, demonstrating resilience and adaptability.
Qualifications:
  • Proven experience in technology solutions and project management, preferably in digital transformation or related fields.
  • Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
  • Entrepreneurial mindset with a drive to identify opportunities and implement solutions.
  • Ability to understand and articulate complex problems and solutions to senior leadership.
  • Experience in creating and managing reporting systems to track project progress and impact.
  • Strong problem-solving skills and the ability to remain focused on solutions in the face of challenges.
Preferred Qualifications:
  • Experience in eDiscovery is a plus
  • Experience in the technology or digital innovation sector.
  • Knowledge of current trends and best practices in digital transformation.

Your specific salary will be determined based on several factors:

  • Location-based market rate for the role

  • Your abilities in relation to the job specification

  • Performance during screening and interview

  • Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

  • Build trust-based partnerships

  • Nurture long-term relationships

  • Remove collaboration barriers

  • Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

  • Use storytelling to build buy-in

  • Align communication with organizational goals

  • Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

  • Use data to identify improvement opportunities

  • Make informed decisions

  • Align team goals with boarder strategy

  • Empower teams to manage their own goals

  • Translate vision into clear priorities

  • Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

  • Improve workflows for team efficiency

  • Use clear documentation and expectations

  • Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Skills Required

  • Proven experience in technology solutions and project management
  • Ability to implement and understand technical solutions (e.g., Power Automate, AI)
  • Experience creating and managing reporting systems to track project progress and impact
  • Strong collaboration and communication skills with cross-functional teams
  • Ability to understand and articulate complex problems and solutions to senior leadership
  • Entrepreneurial mindset and drive to identify opportunities and implement solutions
  • Experience in digital transformation or related fields
  • Experience in eDiscovery
  • Knowledge of current trends and best practices in digital transformation

Epiq Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.

  • Healthcare Strength Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
  • Retirement Support A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
  • Fair & Transparent Compensation Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.

Epiq Insights

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The Company
HQ: New York, NY
6,282 Employees
Year Founded: 1988

What We Do

Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.

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