EMS Staff

Posted 5 Days Ago
Be an Early Applicant
Pocono Manor, PA, USA
In-Office
Entry level
Events • Kids + Family • Travel • Hospitality
The Role
Provides emergency medical response and first aid to guests, associates, vendors, and contractors at a resort and waterpark. Completes incident and rescue reports, follows safety and injury-response protocols, understands venue procedures, and inventories, inspects, and restocks trauma bags. Requires current first aid, oxygen-use, AED, and EMT certification, with state registry and medical advisor approval.
Summary Generated by Built In
Job Summary & Responsibilities

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

EMS Provider 

Kalahari Resorts & Conventions is seeking an EMS Provider. In this role, you will apply lifesaving skills and first aid to any guest/associate who is in need quickly Monitor your surroundings for safety 

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service always. 

This is an hourly wage role. 

Key Responsibilities 

  • Apply lifesaving skills and first aid to any guests, associates, vendors, and contractors who is in need quickly and efficiently  
  • Complete all incident and rescue reports are filled out properly and all guest injuries are checked on with the proper Kalahari protocol  
  • Understand completely all policies, procedures, standards, specifications, safety guidelines and training programs for all waterpark venues  
  • Inventory, inspect, and restock all trauma bags throughout the resort (including daily checks). 

What We’re Looking For 

  • Able to work in a fast-paced, energetic environment that is constantly changing based on room occupancy, group, and local business  
  • Current First Aid Certificate required including Oxygen usage and Automated External Defibrillation (AED).  
  • Required to have current EMT (basic, Intermediate, Paramedic) State Registry and the Medical Advisor must approve their licensure before hiring is approved 
  • A leadership style rooted in collaboration, respect, and service to others.  

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including:  

  • Career growth opportunities with promotion from within  
  • 401(k) matching, paid time off, and holiday compensation  
  • Health, dental, and vision coverage for full-time associates  
  • Employee appreciation events, discounts, and perks at all resorts  
  • Education assistance programs to help advance your career  

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

 

Kalahari Resorts & Conventions is an Equal Opportunity Employer. 

Skills Required

  • Current First Aid Certificate, including oxygen usage and Automated External Defibrillator (AED) certification
  • Current EMT state registry certification at the basic, intermediate, or paramedic level
  • Medical Advisor approval of EMT licensure before hiring
  • Ability to work in a fast-paced, energetic, constantly changing environment
  • Leadership style rooted in collaboration, respect, and service
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The Company
2,217 Employees
Year Founded: 2000

What We Do

Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.

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