Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
EMS & Safety Manager
We are inviting you to apply for the EMS & Safety Manager position. In this role you are responsible for providing and maintaining a safe and healthy workplace for employees and guests through comprehensive and effective safety planning and programming. The EMS Manager incorporates loss-prevention strategies and management for the protection of assets and ensures the company is operating within the parameters of all environmental, health and safety compliance and regulations.
We require that you have background, consisting of five years’ experience in Emergency Medical Services (EMS) or Emergency Medical Technician (EMT) related position.
One of the following certifications are required:
- National Registry of EMTs (NREMT)
- State of Wisconsin EMS Licensure
- Emergency Medical Technicians (EMT)
- Advanced Emergency Medical Technicians (AEMT)
Key Responsibilities
- Oversee and manage the resort EMS department.
- Conduct investigations of accidents, close calls, and other safety-related incidents occurring with guests and/or associates in conjunction with safety leadership.
- Ensuring all Guest and Associate incident reports are being completed in a timely, complete, and accurate manner.
- Managing incident report documentation files. Ensuring each is well documented and consistent with standards.
- Assisting with production of documents when requested by the corporate claims department.
- Completing guest follow-ups after an incident.
If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team.
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational opportunities
- Full and varied benefit package available for full-time associates
- 401(k) with company match
- Appreciation days, parties, and retention programs
- Paid time off, dedicated wellness days and holiday pay
- Discounts and resort benefits
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.
Skills Required
- Five years of experience in Emergency Medical Services or an Emergency Medical Technician-related position
- National Registry of EMTs certification
- State of Wisconsin EMS licensure
- Emergency Medical Technician certification
- Advanced Emergency Medical Technician certification
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
