Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
EMS Provider
Kalahari Resorts & Conventions is seeking an EMS Provider. In this role, you will be responsible for the safety of guests, associates, vendors, and contractors in any and all Kalahari owned and/or managed resort property while on duty; applying life-saving skills and first aid to any person(s) who is in need.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure a safe and reassuring environment by responding quickly and professionally to medical needs. Your presence will give both guests and associates peace of mind, knowing help is immediately available so everyone can focus on enjoying and delivering a great experience.
This position is PRN – no guaranteed minimum hours.
Key Responsibilities
- Apply lifesaving skills and first aid to any guests, associates, vendors, and contractors who are in need quickly and efficiently.
- Fully understand and comply with all Federal, State, County, Municipal and applicable licensing body regulations that pertain to health, safety and labor requirements of waterpark outlets/venues, associates and guests.
- Make sure all incident reports are filled out properly and that all guest injuries are checked on with the proper Kalahari protocol.
- Manage and stock all first aid kits throughout the resort and inspect for a clean and safe environment at least once per shift.
- Maintain communication about on-going incidents with Corporate EMS & Safety Manager.
What We’re Looking For
- Current First Aid Certificate required including Oxygen usage and Automated External Defibrillation (AED).
- Must have current EMT (basic, Intermediate, Paramedic) State Registry.
- Lifeguard certification would be a plus. Experience working in a large resort or recreational/waterpark venue is helpful.
- This position regularly requires evening, weekend and holiday work.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- Current First Aid Certificate including Oxygen usage and AED
- Current EMT State Registry (Basic, Intermediate, or Paramedic)
- Ability to work evenings, weekends, and holidays
- Maintain and inspect first aid kits and follow incident reporting protocols
- Lifeguard certification
- Experience working in a large resort or recreational/waterpark venue
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
