Temporary Case Manager

Posted 4 Days Ago
Be an Early Applicant
Dorchester, City of Boston, MA, USA
In-Office
23-26
Entry level
Social Impact
The Role
Provides intensive case management to formerly homeless and chronically homeless tenants using Housing First, Harm Reduction, Trauma-Informed Care, Stages of Change, and Motivational Interviewing. Manages a tenant caseload, develops service plans, maintains documentation, supports access to benefits, healthcare, education, employment, and legal aid, builds daily living skills, and responds to crises while collaborating with an interdisciplinary team.
Summary Generated by Built In

Description

Temporary Case Manager  for 3 months

SCHEDULE: 40 hours, Monday – Friday, 8:30am - 5:00pm - (3 months without any benefits)

Pays $23.48 - $26.30 per hour DOE (  (Salary ranges provided are based on relevant experience and skill set)  

LOCATION: 35 Tuttle Street, Dorchester, MA & Other Permanent Housing Sites 

The Permanent Housing Case Manager is a non-essential position in the event of weather or other emergencies and will work 100% on site.

SUMMARY OF POSITION:

Permanent Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.  

The Permanent Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Permanent Housing staff on program-wide efforts to stabilize and promote the individual growth of all Permanent Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.

QUALIFICATIONS:

The Permanent Housing Case Manager must have a clear commitment to the population we serve and be able to work as part of a team.

Requirements

EDUCATION/TRAINING:

REQUIRED: 

  • High School Diploma or GED
  • Strong written communication skills
  • Computer Proficiency in Microsoft Office Products

PREFERRED: 

  • Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)
  • Bi-lingual – Spanish/English

KNOWLEDGE/EXPERIENCE:

REQUIRED:

  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
  • Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants
  • Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
  • Experience working as part of a team 

PREFERRED: 

  • Experience working with chronically homeless individuals in Housing First programs 
  • Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
  • Knowledge of government benefits systems, and Boston area service providers
  • Experience with HMIS

Skills Required

  • High school diploma or GED
  • Strong written communication skills
  • Computer proficiency in Microsoft Office products
  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness, or other complex disorders
  • Commitment to learning and using Harm Reduction and Motivational Interviewing skills
  • Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations
  • Experience working as part of a team
  • Undergraduate degree in a related field, such as social work, psychology, education, or nursing
  • Bilingual Spanish and English
  • Experience working with chronically homeless individuals in Housing First programs
  • Knowledge of local caregiving and advocacy resources
  • Knowledge of government benefits systems and Boston-area service providers
  • Experience with HMIS
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The Company
Boston, MA
365 Employees
Year Founded: 1969

What We Do

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless men and women in Greater Boston. Pine Street Inn welcomes nearly 2,000 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and on to permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.

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