The Role
Provides reception, telephone, customer service, and general administrative support for an employment resource room and program. Maintains supplies, bulletin boards, training room schedules, brochures, postings, faxes, documents, and enrollment materials. Assists visitors and customers by answering program questions, distributing resources, and directing individuals appropriately. Supports management and maintains a professional, clean environment while handling multiple tasks in a fast-paced setting.
Summary Generated by Built In
ASHLIN is an Equal Opportunity Employer. ASHLIN is also an Equal Opportunity of Protected Veterans and Individuals with Disabilities.
ASHLIN Management is a VEVRAA Federal Contractor and desires for Priority Referrals of Protected Veterans.
EDUCATION/EXPERIENCE: High School diploma, GED, or equivalent certification; experience in the preparation of statistical and financial reports; experience in resume preparation and editing; experience in reception, answering telephones, and general administrative duties; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.
Qualifications
Preferred qualifications include experience in word processing software; and knowledge of WordPerfect, Excel, and Microsoft Word.
ASHLIN Management is a VEVRAA Federal Contractor and desires for Priority Referrals of Protected Veterans.
EDUCATION/EXPERIENCE: High School diploma, GED, or equivalent certification; experience in the preparation of statistical and financial reports; experience in resume preparation and editing; experience in reception, answering telephones, and general administrative duties; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.
Qualifications
Preferred qualifications include experience in word processing software; and knowledge of WordPerfect, Excel, and Microsoft Word.
JOB RESPONSIBILITIES:
· Greets office visitors, answers and directs telephone calls, and takes and distributes telephone messages.
· Maintain inventory of supplies.
· Maintains all bulletin boards.
· Schedules training room use.
· Provides general administrative support for the project and management
· Represents MAXIMUS and DC WR AND JP program by providing professional image.
· Provides excellent customer service to customers and employers.
· Maintains a positive, professional and clean Resource Room.
· Serves as a source of information regarding DC WR AND JP Resource room and available resources.
· Types/ generates letters and other documents, as necessary retrieves and logs faxes.
· Learns program requirements to assist with answering questions.
· Ensures brochures and postings don’t run out and are current.
· Hands out enrollment packet to customers attending the DC WR AND JP orientation.
· Directs individuals to appropriate resources.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In addition to the essential function listed above, the employee shall get along with others, function as a team player, accept constructive criticism from supervision and follow the work rules.
Skills Required
- High school diploma, GED, or equivalent certification
- Experience preparing statistical and financial reports
- Experience preparing and editing resumes
- Experience in reception, telephone answering, and general administrative duties
- Excellent organizational, interpersonal, written, and verbal communication skills
- Ability to work in a fast-paced, deadline-oriented environment
- Ability to execute multiple complex tasks simultaneously
- Ability to work independently and as a team member
- Experience with word processing software
- Knowledge of WordPerfect, Microsoft Excel, and Microsoft Word
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The Company
What We Do
ASHLIN Management Group is a management consulting and professional-services firm serving public, private, and nonprofit clients. It delivers customized digital and data-driven solutions, including business intelligence and analytics, eLearning and learning-management systems, training, program management, curriculum development, monitoring and evaluation, and technical assistance. Through collaborative partnerships and culturally conscious, quality-focused work, the company aims to build organizational and community capacity and improve quality of life for individuals, families, and communities.
