This position, under the supervision of the Director will assist the program staff with case management administrative duties and client record keeping.
Required Knowledge, Abilities and Experience
Knowledge of:
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Maintaining client records in accordance with established policies and procedures
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Coordinating, monitoring & documenting relevant issues for clients
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Providing technical support for program staff, including client intake
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Serving as a liaison between the professional staff, community agencies and clients
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Participating in all mandated staff development sessions
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Assisting with community resource meetings
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Facilitate transportation for clients
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Monitor utilization of program resources
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Contacting institutions to confirm resident departure times
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Generating program reports to track program services
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Tracking client participation
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Performing other duties as assigned by Program Personnel
Ability to:
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Understand and comply with company and contract agency rules, regulations, policies, and procedures.
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Communicate effectively and all levels within and outside the organization.
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Express ideas clearly and completely, written, and oral.
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Manage time to meet the responsibilities and duties of this position.
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Give attention to detail and follow-through.
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Establish and maintain appropriate working relationships with co-workers and contracting agency representatives.
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Execute all duties in accordance with this position description.
Academic and Work Experience:
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One year of related experience in an office environment.
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High School or Equivalent
Skills Required
- High school diploma or equivalent
- One year of related experience in an office environment
- Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
- Knowledge of modern office principles and protocols
- Basic business communications knowledge
- Ability to maintain client records and comply with organizational and contract agency policies and procedures
- Effective written and oral communication skills
- Bilingual ability
What We Do
Kintock is a non-profit organization that provides quality reentry programs that assist individuals in making and sustaining transformative life changes. Kintock has successfully designed and implemented community-based reentry programs for more than three decades and has a proven track record in the field of community corrections. Founded in 1985, the Kintock Group, Inc. and the Kintock Group of New Jersey, Inc. are not-for-profit 501(c)(3) corporations that specialize in providing community-based treatment services that address the individual needs of adult offenders. Kintock operates residential and community resource centers and provides services under contracts with New Jersey’s Department of Corrections and State Parole Board, with the Federal Bureau of Prisons, and with the Department of Corrections in Pennsylvania. Kintock is devoted to providing these services in the most professional manner possible by utilizing qualified staff, well-recognized curricula, the most effective evidence-based treatment concepts and models, and by conducting ongoing research and assessment to ensure that its vision for quality, integrity and accountability in community corrections is met. Kintock has a positive presence in the communities, garnering the support of local community organizations, businesses, elected officials and law enforcement. As a company, our organization is committed to forging effective public and private partnerships to enhance and broaden its programs and to promote the successful reintegration of offenders into society.
