Employment Consultant I

Join Tessera and make a difference.

Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service.

About Tessera:

• A recognized leader in inclusive employment and workforce development.

• A mission-driven team of innovative and passionate professionals.

• Operating self-sustaining businesses across 15 states and the District of Columbia, with a workforce of more than 1,700 employees.

• Committed to providing outstanding customer experiences across all service lines.

• Focused on supporting employee growth through robust training, development, and support programs.

Location: Spokane, Washington (In-person)

Type: Non-Exempt

Compensation: $22.79 - $30.48 per hour per hour (For this position, we will be targeting a salary of $26.11 - $27.01 per hour.)

Work Schedule: Full-time, Monday – Friday 7:30 am – 4:00pm (flexible start and end times depending on scheduling needs)

As an Employment Consultant I, you'll… Employment Consultants manage around 15-20 active clients by providing pre and post-employment services. They spend 78% of their time supporting clients either in the community or in the office. They use a person-centered approach to train, coach, and mentor clients toward making progress with their employment goals. Use creative thinking skills to develop relationships with local business owners and hiring managers. Employment Consultants must have excellent time management, problem-solving, and networking skills along with sales acumen and a professional level written and oral communication skills. Be self-directed, with the ability to work independently and in a team and must be effective in the use of technology and systematically documenting in a detailed manner.

• Work with individuals with disabilities to discover their interests for employment and prepare them for the job search

• Assist in development of work skills; assess potential obstacles to employment and develop strategies to overcome them

• Provide on-the-job and/or pre-employment training

• Network with local businesses to create and develop employment opportunities

• Self-manage, create your own schedule, and work independently to help clients secure and maintain competitive employment

• Create imaginative job aids, identify assistive technology and tools to help clients succeed

• Document to show progress towards goals on the client’s employment/service plan

• Utilize the information management system to maintain client files, case notes and billings in compliance with contract and program guidelines

• Provide follow-up services to ensure proper support is provided for successful retention and career advancement of clients

• Perform duties in compliance with Federal, State, and local laws, rules, regulations and guidelines governing equal employment opportunity and nondiscrimination in the workplace

• Prepare for and participate in external and internal audits

• Maintain regular and consistent contact with clients, employers, and guardians

• Establish and maintain effective, positive relationships with clients, employers, internal departments, referral sources, external agencies, and the public

• Maintain confidentiality of all client information in accordance with HIPAA guidelines and program rules

• Operate Tessera provided vehicles or personal vehicles for job duties

• Maintain professionalism when conducting business on behalf of Tessera

• Competency with technology used to provide services remotely and ability to instruct clients on how to use technology to engage in services

• Knowledge of community resources to refer clients to as needed

• Conduct intakes, vocational assessments, observation & incident reports, and create job development plans with clients to establish employment goals

• Assist clients with job search activities such as resume building, interviewing skills, completing and submitting job applications

• Accompany clients to job interviews when appropriate

• Conduct evaluations of potential job sites for safety concerns and consult with employers on how to implement accommodations to address these concerns

• Use creative thinking and problems solving skills to develop carved positions for clients

• Provide training and consultations to employers and co-workers to enable them to support clients at their jobsite

• Provide on-the-job supports, training and coaching to clients at their job sites

• Create, facilitate, and oversee Community Based Assessments

• Provide monthly updates to stakeholder counselors regarding client progress

• Attend continuing education trainings to stay current with trends in mental health and disability topics

• Provide coverage for other team members as needed

• Attend staff meetings and one-on-one mentoring meetings with CES Manager

• Attend and represent Tessera at various networking events and job fairs

• All Other Duties as Assigned*

You'd make an excellent Employment Consultant I if you:

• Consider yourself a people person.

• Love working on collaborative teams.

• Are dedicated to internal and external customer service.

• Take pride in your work.

• Are drawn to serving others and want to challenge yourself through mission-driven work.

Full-Time benefits of a Employment Consultant I at Tessera include:

• Medical, Dental, Vision, Life & Short-Term Disability Insurance

• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Summary of desired skills and experience for the Tessera Employment Consultant I:

• Associate’s or Bachelor’s Degree in Education, Human Services, Social Work or related field is preferred.

• 6+ months of previous experience is required.

• Combination of previous experience and education will be considered.

• Previous experience working with people with disabilities is highly preferred.

• Highly sought certifications: ASL, Benefits Planning, experience with DVR, Ticket to Work, or Foundational Community Supports.

• Ability to use Microsoft Office and other computer software programs.

• Effective verbal and written communication skills and the ability to communicate with others in a courteous, professional, and helpful way.

• Knowledge of community resources to assist clients in overcoming barriers to employment is highly preferred.

• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Tessera complies with Spokane County's Ordinance C36666 (Ban the Address), your application can include a PO Box, mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application. 

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*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process. 

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or email [email protected].