Employment Case Manager

Title:                            Employment Case Manager

Department:              HVRP

Reports to:                  Program Manager

FLSA Status:                Full-time, Non-Exempt

Compensation:           $23 - $25

PURSUE YOUR PASSION, Not Just Another Job!

Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause then VVSD is the place to start!

Job Summary:

Provide individualized employment support based on the client’s needs, including job search and placement assistance, resume/cover letter development, career counseling, coaching to enhance interviewing skills. Conduct group Assessments, Orientation and Job Club. Complete all case notes and program documentation, ensure accuracy and compliance within program guidelines and confirm timely delivery of services. Conducts outreach and attends local job fairs.

Essential Duties and Responsibilities:

• Provide comprehensive case management services
• Conduct assessment and assistance in reaching employment goals for assigned clients
• Work with clients to create individual career plans, identifying and managing short and long-term employment goals
• Assist clients with developing effective resume writing skills
• Advocates on behalf of client to assist with access to services and benefits
• Complete, accurate, and timely documentation for each case, to ensure compliance within program guidelines
• Establish eligibility and execute employment and training tasks in accordance with specific grant provisions for applicable programs
• Collaborate across agency programs and develop relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed
• Maintain follow-up on client placement as required
• Develop and perform outreach and recruitment activities
• Monitors program performance within individual contracts and reviews program activities to assist with compliance on all contract requirements.
• Contacts outside agencies regarding employment and training and keeps current employment related issues.
• Explain policies and procedures to staff, veterans, and clients.
• Data entry and recordkeeping for both state and federal programs to include CalJOBS, Technical Performance Reporting and Narratives; Rosters of program participants, training, placements, and supportive service spending.
• Assist the Employment Program Manager with grant writing tasks and related administrative support.
• Conducts interview with veterans to determine eligibility and requirements for federal and state employment programs.
• Other duties as assigned.

Requirements and Qualifications:

• 4-year college degree required
• Minimum 1 year of case management experience
• Administrative experience
• Microsoft Office Suites Proficient (Word, Excel, PowerPoint and Outlook)
• Ability to follow directions and execute tasks successfully within an assigned time frame
• A team oriented, self-motivated individual capable of multi-tasking
• Customer service experience
• Some knowledge about community resources beneficial
• Must possess effective communication and analytical skills, both oral and written
• Able to work with and relate to participants and be culturally sensitive.
• Veteran status a plus!

Physical Requirements:

• Ability to bend and lift light objects
• Ability to sit for extended periods of time while viewing a computer monitor
• Dexterity of hands and fingers to operate a computer keyboard
• Capable of hearing and speaking to exchange information
• Seeing to read reports and data
• Must be able to work in a noisy, busy environment.

Benefits:

VVSD offers competitive pay and benefits, including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.

Please Note:
If you were a client of VVSD, you must have been out of all programs for a minimum of 2 years. Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.